Description

The Starkey Genesis AI 12 CIC (Wireless) is a revolutionary hearing aid that redefines discreet hearing by combining the industry’s most advanced processing architecture with a near-invisible Completely-In-Canal (CIC) design. Built on the all-new Starkey Neuro Processor, this device is engineered to mimic the human brain’s natural ability to process sound, providing an effortless and intuitive listening experience for users in Bangladesh. Despite its foundational “Basic” technology tier, the Genesis AI 12 CIC Wireless delivers remarkable clarity and performance, making the world’s most sophisticated audiological technology accessible to individuals seeking a balance between cutting-edge features and professional value.

At the core of this instrument is the Starkey Neuro Processor, which operates at four times the speed of previous generations and incorporates six times more transistors. This powerful chip utilizes a complex Deep Neural Network (DNN) to perform an astounding 80 million personalized adjustments every hour, constantly identifying and adapting to the wearer’s environment. For the user in Dhaka, this means the device can instantly distinguish between the hum of an air conditioner in a quiet office and the complex noise of a busy street, prioritizing speech and ensuring that every sound is delivered with natural balance and precision. The 12-channel architecture provides the essential resolution needed to match the device’s output to the unique nuances of individual hearing loss.

Beyond standard amplification, the Genesis AI 12 CIC Wireless serves as a comprehensive health-monitoring companion, discreetly tracking physical activity and social engagement through integrated 3D sensors. It features life-saving technology such as Fall Alert, which can automatically notify designated contacts if an accident occurs, providing peace of mind for both the user and their family. Protected by Surface Nanoshield (IP68) technology, the device is built to withstand the environmental challenges of Bangladesh, including high humidity and dust. With seamless wireless connectivity for direct streaming from smartphones and the intuitive My Starkey app, the Genesis AI 12 CIC Wireless represents a significant leap forward in personalized hearing care, offering a discreet, reliable, and technologically advanced solution for a better quality of life.

More about Features

✔ 12 Channels & 12 Bands – The Genesis AI 12 CIC Wireless utilizes a 12-channel digital signal processing architecture to effectively manage the complex acoustic spectrum. By dividing incoming sound into 12 distinct frequency bands, the hearing professional can precisely tune the device to amplify specific areas where the wearer has hearing loss while suppressing bands associated with intrusive noise. This granular control is essential in the diverse acoustic environments of Bangladesh, allowing for clear speech understanding in quiet settings and comfortable listening in more complex situations.

✔ Direct Streaming from iOS & Android phones – Modern connectivity is a cornerstone of the Genesis AI platform. The “Wireless” version of the CIC 12 model allows for direct audio streaming from compatible iPhone and Android devices. This means you can listen to phone calls, music, navigation prompts, and video audio directly through your hearing aids with high-fidelity clarity. This feature effectively transforms your custom hearing aids into sophisticated wireless earbuds that are specifically tuned to your audiogram, ensuring that your digital world is as clear as your physical one.

✔ Surface Nanoshield (IP68) Protection – Durability is critical for hearing aids in tropical climates like Bangladesh. The Genesis AI 12 CIC Wireless is treated with Surface Nanoshield, a proprietary protective coating that covers both internal and external components. This nano-coating provides an IP68 rating, ensuring the device is highly resistant to moisture, sweat, earwax, and dust. This advanced protection helps prevent the most common causes of hearing aid failure, ensuring your investment remains operational and reliable even during the humid monsoon season.

✔ Neuro Sound Technology with Basic Patient Experience – Inspired by the neural pathways of the brain, Neuro Sound Technology is designed to reduce the cognitive effort required to hear. The “Basic” experience focuses on the core principles of the Neuro Processor, delivering clear, natural sound through continuous environmental monitoring. By performing millions of adjustments per hour, the system ensures that soft sounds are audible and loud sounds are comfortable, allowing you to follow conversations with greater ease and less fatigue throughout the day.

– Basic Transient Noise Reduction – Sudden, sharp sounds such as a door slamming, a car horn, or the clatter of dishes can be jarring and uncomfortable for hearing aid users. The Genesis AI 12 includes Basic Transient Noise Reduction, which identifies these brief, high-intensity sounds and instantly softens them. This protection maintains a comfortable listening environment without affecting the clarity of speech happening at the same time, preventing noise-induced stress.

– Basic Wind Adaptation – Wind noise over microphones can be particularly troublesome for hearing aid users during outdoor activities. The Basic Wind Adaptation feature detects the specific turbulence patterns caused by wind and actively manages the microphone sensitivity to minimize the rushing sound. This is especially beneficial in Bangladesh while traveling in open vehicles like rickshaws or walking outdoors, allowing you to maintain your situational awareness without the annoyance of wind noise.

– Basic Machine Adaptation – Repetitive, steady-state background noises from air conditioners, fans, or motors can be exhausting to filter out mentally. The Genesis AI 12 identifies these patterns and reduces their prominence in the overall sound mix. This allows you to stay focused on voices and important environmental cues, reducing the “brain fog” often associated with processing sound in noisy mechanical environments.

– Adaptive Directionality – This feature uses the dual-microphone system to automatically focus on speech coming from the front while reducing noise from the sides and back. In social settings or meetings, Adaptive Directionality helps you zero in on your conversation partner, significantly improving speech-in-noise performance. This is critical for effective communication in busy public spaces or family gatherings.

– Music Enhancement – Music has a much wider dynamic range than human speech, and traditional hearing aids often struggle to process it correctly. The Genesis AI 12 includes a dedicated Music Enhancement algorithm that preserves the natural depth, fullness, and tonal variations of musical signals. Whether you are listening to classical music or streaming your favorite songs, this feature ensures the audio sounds rich and vibrant rather than distorted.

– Auto Experience Manager – For new hearing aid users, adapting to a world of sound can be overwhelming. The Auto Experience Manager can be programmed to gradually increase amplification levels over several weeks, allowing your brain to adjust comfortably to new acoustic data. It also manages seamless transitions between different listening environments automatically, ensuring optimal performance without needing manual intervention.

✔ Health & Safety Technology – Starkey is a pioneer in integrating health sensors into hearing aids. The Genesis AI 12 CIC Wireless goes beyond amplification to track your overall wellness. By monitoring your physical movement and your social interaction, the device provides a holistic view of your health, recognizing the deep link between hearing well and staying physically and mentally active.

– Activity and Engagement Tracking – Through the My Starkey app, the device monitors your daily steps and movement (Activity) and the amount of time you spend in active social communication (Engagement). This data provides a “Hearing and Health Score,” encouraging you to maintain an active lifestyle and stay socially connected, both of which are vital for long-term cognitive health and preventing social isolation.

– Fall Alert – Using onboard 3D sensors, the Genesis AI 12 can detect the specific impact pattern of a hard fall. If a fall is detected, the My Starkey app can automatically send an alert message and your GPS location to pre-designated emergency contacts. This life-saving feature provides invaluable security for elderly users and peace of mind for their families in Bangladesh.

– Reminders – You can set voice-based reminders for daily tasks, such as taking medication, drinking water, or attending an appointment. These reminders are delivered directly into your hearing aids as clear audio prompts. This feature helps you manage your schedule and health routines more effectively without having to check your smartphone constantly.

✔ My Starkey mobile app for added control – The My Starkey app serves as your digital command center. Available for both iOS and Android, it allows you to adjust volume, switch programs, and view your health tracking data with a simple, intuitive interface. The app provides a level of personalization and convenience that allows you to manage your hearing experience on the go with ease.

– Tap Control – For hands-free convenience, the Genesis AI 12 supports gesture control. By double-tapping your ear or the hearing aid, you can trigger specific actions, such as starting or stopping an audio stream or answering a phone call. This is especially useful when you are busy or on the move, allowing you to control your devices without reaching for your phone.

– Find my Hearing Aids – If you misplace your custom-molded hearing aids, the My Starkey app can help you find them. Using GPS data and signal strength meters, the app shows you the last known location where the aids were connected to your phone and guides you as you get closer to them, protecting your investment from being lost.

– Self Check (with Auto Baseline) – This feature allows you to perform a diagnostic check of your hearing aids’ internal components, including the microphones and receivers. By comparing current performance to the factory-set baseline, the app can tell you if your devices are functioning correctly or if they require professional service or cleaning.

– Mask Mode – Face masks can significantly muffle speech and hide visual cues. Mask Mode is a specialized setting that boosts the specific frequencies dampened by masks, improving speech clarity and helping you understand voices more clearly in clinical or public settings where masks are worn.

– Hear Share companion app compatibility – Hear Share is a separate app designed for family members or caregivers. With your permission, they can view your activity and engagement scores and be alerted if a fall is detected. This creates a supportive circle of care, helping your loved ones stay informed about your well-being.

✔ Feedback Cancellation – Starkey’s industry-leading feedback cancellation system is integrated into the Genesis AI 12. It is designed to identify and eliminate the annoying whistling or squealing (acoustic feedback) before you or anyone around you can hear it. This ensures you can enjoy stable, high-gain amplification without embarrassment or distraction, even when placing a phone to your ear or hugging a loved one.

✔ Frequency Lowering – For individuals with high-frequency hearing loss, certain speech sounds like ‘s’, ‘f’, and ‘sh’ can be impossible to hear. Frequency Lowering technology shifts these high-pitched sounds into a lower, more audible frequency range where you have better hearing sensitivity. This improves overall speech understanding and keeps you connected to the nuances of conversation.

✔ REM Target Match – Real-Ear Measurement (REM) Target Match is a professional tool that ensures your hearing aids are performing exactly as they should for your specific ear anatomy. This system allows the audiologist to verify that the sound reaching your eardrum meets the prescribed targets, ensuring a more accurate and effective fitting from day one.

✔ TeleHear Remote Fitting – TeleHear provides the ultimate convenience by allowing your audiologist to perform remote fine-tuning of your hearing aids via a secure video call within the My Starkey app. This means you can have your devices adjusted while in your own home or office, reducing the need for frequent trips to the clinic.

✔ Synchronized Ear to Ear User Adjustments – When you wear a pair of Genesis AI 12 CIC Wireless aids, they communicate with each other wirelessly. This ensures that any change you make to the volume or program on one side is instantly mirrored on the other. This binaural synchronization creates a balanced and coordinated listening experience, making manual control much simpler.

✔ Starlink Wireless Accessories Compatibility – The device is fully compatible with the Starlink range of 2.4 GHz accessories, including TV Streamers, Remote Microphones, and Table Microphones. These accessories can stream audio directly to your hearing aids over long distances, making it easier to hear the TV or follow a speaker in a large hall or noisy restaurant.

✔ Tinnitus Stimulus – For those who suffer from ringing in the ears, the Genesis AI 12 includes a customizable Tinnitus Stimulus. Your audiologist can program a therapeutic sound signal tailored to mask or blend with your tinnitus, providing relief and reducing the perception of the ringing, which significantly improves daily comfort.

✔ Auto Sleep – To conserve battery life, the Genesis AI 12 features an Auto Sleep mode. Using onboard sensors, the device detects when it is not being worn and is placed on a flat surface, entering a low-power state automatically. This ensures your batteries are not drained unnecessarily when the aids are not in use.

✔ Tonal and Voice indicators – The device uses clear audio indicators to inform you of its status. You can choose between spoken voice prompts or simple tones to notify you of low battery, program changes, or connectivity status, helping you manage your hearing aids with confidence.

✔ Automatic Telephone Response – This feature automatically detects when a phone handset is placed against your ear and optimizes the hearing aid’s frequency response for telephone use. This makes it much easier to hear and follow conversations on landline phones without feedback or the need for manual adjustments.

✔ Programmable setting for optimized streaming sound quality – Your audiologist can create a dedicated memory specifically for streaming media. This profile is fine-tuned to provide the best possible audio quality for your phone calls, music, and movies, ensuring your digital audio experience is optimized for your hearing needs.

✔ Up to 4 professional programs – The Genesis AI 12 can store up to four distinct programs (memories) tailored to different environments. Your audiologist might set up a “Normal” program for home, a “Restaurant” program for noisy settings, and a “Music” program, allowing you to easily switch between them for the best hearing in any situation.

Performance in Different Environments

The Starkey Genesis AI 12 CIC Wireless is engineered to provide reliable and natural hearing performance across the varied acoustic landscapes of Bangladesh.

Quiet Settings
In peaceful environments like your home or a quiet office in Dhaka, the Genesis AI 12 delivers an exceptionally clear and natural sound experience. The Neuro Processor’s high processing speed ensures a very low noise floor, preventing any annoying “hiss” or static. You can enjoy intimate conversations with family members or follow the subtle sounds of nature effortlessly, with the device providing the precise amplification needed for soft speech clarity.

Moderate Noise
In moderately noisy environments, such as a shopping mall, a local bank, or a small social gathering, the Basic Machine Adaptation and Adaptive Directionality work together to prioritize the voices you want to hear. While it provides essential comfort by reducing background hums from air conditioners or distant traffic, it allows you to stay connected to your social circle even as ambient noise levels fluctuate.

Outdoor and Travel
The combination of Surface Nanoshield protection and Basic Wind Adaptation makes this CIC model a robust choice for outdoor use in Bangladesh. Whether you are commuting in a rickshaw or walking through a bustling market, the device manages wind turbulence and resists moisture from humidity or sweat, ensuring consistent performance and durability in a tropical climate.

Phone Calls and Digital Media
Direct wireless streaming is a game-changer for active users. Phone calls are delivered directly to both ears with clarity, which is far more effective than trying to hold a phone handset over a standard hearing aid. Music and videos also benefit from a personalized frequency response, providing a superior and immersive digital experience that is specifically tuned to your hearing loss.

Social and Group Settings
The 12-channel architecture and Adaptive Directionality are essential for following conversations in group settings. By focusing on sounds coming from the front and reducing peripheral noise, the Genesis AI 12 helps you feel more confident and engaged in conversations, helping to prevent the feeling of isolation that often accompanies hearing loss.

Suitable for

The Starkey Genesis AI 12 CIC Wireless is a versatile hearing solution suitable for a wide variety of individuals in Bangladesh.

Individuals with Mild to Severe Hearing Loss
With a robust fitting range of 0-110 dB, the Genesis AI 12 can effectively address a broad spectrum of hearing needs, from those in the early stages of hearing loss to individuals with more significant, severe impairment.

Users Seeking Ultimate Discretion
The Completely-In-Canal (CIC) design is ideal for users who want a custom-molded hearing aid that is small enough to be virtually invisible when worn. It sits deep in the ear canal, prioritizing aesthetics without compromising on advanced wireless features.

Value-Conscious Individuals
As the foundational technology tier in the Genesis AI range, the 12 model offers the essential benefits of the Neuro Processor and health tracking at a more accessible price point. It is perfect for those who want Starkey’s latest architecture without needing the most complex noise management features.

Seniors and Their Caregivers
The integrated Fall Alert and Hear Share compatibility make this an excellent choice for elderly users. It provides an extra layer of security, knowing that family members can be alerted if a fall occurs, supporting independent and safe living.

Connected Smartphone Users
Anyone who uses a compatible iPhone or Android device will appreciate the seamless integration of the My Starkey app and direct Bluetooth streaming for a modern, fully connected hearing experience.

Availability

The Starkey Genesis AI 12 CIC Wireless is a professional-grade medical device that requires a custom ear impression and expert programming for optimal results. It is available at the National Hearing Care Centre (NHCC) in Dhaka, Bangladesh. NHCC is a premier audiological center equipped with state-of-the-art diagnostic technology and staffed by experienced specialists who are experts in Starkey technology. They are located in Dhanmondi, Dhaka. You can visit their website at National Hearing Care Centre. To view their location on Google Maps, click here: NHCC Google Maps.

Schedule a Consultation
To begin your journey toward better hearing, a comprehensive assessment is required. At NHCC, an audiologist will conduct a detailed hearing test and take a precise silicone impression of your ear canal to ensure your custom CIC fits perfectly. To book an appointment or inquire about current promotional pricing, you can contact the center via WhatsApp at 01712522784.

Maintenance of Genesis AI 12 CIC Wireless

Proper maintenance is essential to ensure your custom hearing aids perform optimally and last for many years.

Daily Cleaning
Wipe your hearing aids with a soft, dry cloth every evening after removing them to clear away moisture, sweat, and skin oils. Use the provided brush to gently remove any earwax from the microphone and receiver ports. Never use water, soap, or cleaning solvents, as these can damage the sensitive electronics.

Battery Care
This model uses a size 312 zinc-air battery. Open the battery door at night to turn the device off and allow any trapped moisture to evaporate. Always carry spare batteries with you. When you hear the low-battery warning, replace the cell promptly to ensure uninterrupted hearing.

Wax Guard Management
Your hearing aids are equipped with small HearClear wax filters. Inspect these filters weekly. If they appear clogged or if sound quality seems muffled, replace the filter using the provided tool. This simple maintenance step prevents the most common cause of hearing aid repair.

Moisture Control
Despite the Surface Nanoshield protection, the high humidity in Bangladesh makes moisture management important. Consider using a hearing aid dehumidifier or drying jar occasionally, particularly during the rainy season, to remove deep-seated moisture and prevent corrosion of internal circuits.

Conclusion

The Starkey Genesis AI 12 CIC Wireless represents a significant achievement in hearing technology, combining the discreetness of a custom fit with the transformative power of artificial intelligence. Powered by the groundbreaking Starkey Neuro Processor, it delivers a “Basic” level of clarity that is anything but ordinary, performing 80 million personalized adjustments every hour to keep you connected to your world. With its robust IP68 protection, integrated health tracking, and potentially life-saving Fall Alert, the Genesis AI 12 is more than just a hearing aid; it is a sophisticated wellness companion. For individuals in Bangladesh who prioritize reliability, ultimate discretion, and essential modern features, this model is a wise investment in their long-term hearing health and quality of life.

FAQs about Genesis AI 12 CIC Wireless

Q. Is the Genesis AI 12 CIC Wireless invisible?
It is a Completely-In-Canal (CIC) design, meaning it sits deep in the ear and is virtually invisible from the front and sides. Invisibility depends on the anatomy of the wearer’s ear.

Q. Does it work with both iPhone and Android?
Yes, the “Wireless” version supports direct audio streaming from compatible iOS and Android devices via Bluetooth.

Q. What is the price in Bangladesh?
The price is ৳ 1,70,000 per unit at National Hearing Care Centre.

Q. What is the warranty period?
All Genesis AI products come with a 3-year worldwide warranty.

Q. Does it use rechargeable batteries?
No, the CIC Wireless model typically uses a size 312 disposable zinc-air battery.

Q. How many channels does this model have?
The Genesis AI 12 features 12 processing channels and 12 frequency bands.

Q. What is the Fall Alert feature?
It uses integrated 3D sensors to detect if you suffer a hard fall and can automatically send an alert and your location to your emergency contacts.

Q. Can I adjust the volume with my phone?
Yes, you can easily control volume and change programs using the My Starkey mobile app.

Q. What is the Starkey Neuro Processor?
It is an all-new chip that is 4x faster and more powerful, performing millions of adjustments per hour to emulate the brain’s natural sound processing.

Q. Is it protected against moisture?
Yes, it features Surface Nanoshield technology with an IP68 rating, protecting it against moisture, sweat, and dust.

Q. Does it help with tinnitus?
Yes, it includes a customizable Tinnitus Stimulus feature to provide relief from ringing in the ears.

Q. What is TeleHear?
TeleHear allows your audiologist to perform remote fine-tuning of your hearing aids via a secure video call within the app.

Q. What is the fitting range?
It has a wide fitting range of 0-110 dB, suitable for mild to severe hearing loss.

Q. Where can I buy this in Dhaka?
It is available at the National Hearing Care Centre (NHCC) in Dhanmondi.

Q. Does it have Edge Mode+?
Edge Mode+ is available in higher technology levels; the Genesis AI 12 focuses on essential automatic Neuro Sound adjustments.