Description

The Starkey Genesis AI 20 IIC NW is a masterpiece of modern audiological engineering, offering the ultimate combination of absolute discretion and high-performance “Advanced” technology. Designed specifically for users in Bangladesh who demand a hearing solution that is both invisible and powerful, this hand-crafted Completely-In-Canal instrument sits deep within the ear canal, making it virtually undetectable to the naked eye. Built upon the revolutionary Genesis AI platform, the 20 level provides a sophisticated “Advanced” patient experience, bridging the gap between foundational hearing aids and the top-tier flagship models. It is the ideal choice for active individuals in Dhaka who require superior sound quality and health tracking features without the bulk of traditional over-the-ear devices.

At the heart of the Genesis AI 20 IIC NW is the Starkey Neuro Processor, a groundbreaking chip that operates at four times the speed of its predecessors and features six times more transistors. This “brain” within the hearing aid utilizes a Deep Neural Network (DNN) to mimic the natural sound processing of the human auditory system, performing a staggering 80 million personalized adjustments every hour. For a user navigating the complex acoustic environments of Bangladesh—from the bustling markets of Dhanmondi to the echo-prone halls of corporate offices—this means the device can instantly identify and adapt to the environment. It provides up to 12 dB of reduction in speech noise and 10 dB of reduction in machine noise, ensuring that voices remain clear even in the presence of intrusive background hums.

Beyond its primary function of restoring hearing, the Genesis AI 20 IIC NW is a sophisticated wellness companion. Despite its tiny, invisible form factor, it incorporates 3D sensors that enable life-saving features such as Fall Alert and comprehensive Health & Safety tracking. The device monitors physical activity and social engagement, providing a holistic view of the wearer’s well-being through the My Starkey app. Protected by Surface Nanoshield (IP68) technology, it is built to withstand the high humidity and environmental dust of Bangladesh. With a 20-channel architecture and a 3-year worldwide warranty, the Genesis AI 20 IIC NW represents a premium investment in both better hearing and overall cognitive health, delivered in a package so small that only the wearer needs to know it is there.

More about Features

✔ 20 Channels & 20 Bands – The Genesis AI 20 utilizes a high-resolution 20-channel digital signal processing architecture to manage complex soundscapes. By dividing the acoustic spectrum into 20 distinct frequency bands, the hearing specialist at NHCC can precisely tailor the device’s output to match the specific nuances of your hearing loss. This granularity ensures that amplification is provided exactly where needed, preserving the natural quality of sound while effectively managing intrusive noise in diverse Dhaka environments.

✔ Hand-crafted and optimized for size – Each Genesis AI 20 IIC NW is custom-made based on a precise silicone impression of your ear canal. Starkey’s master technicians hand-craft these devices to be as small as possible, ensuring a secure, comfortable fit that sits deep enough to be invisible. This personalization is critical for both comfort and acoustic performance, as the custom shell provides a natural acoustic seal that enhances sound quality and prevents feedback.

✔ Advanced User Experience – This designation signifies that the device leverages the “Advanced” tier of Starkey’s Neuro Sound Technology, offering a sophisticated processing environment that sits above foundational options. It provides superior clarity and noise management, ensuring a seamless and effortless listening experience tailored to your unique auditory lifestyle.

✔ Surface™™ Nanoshield (IP68) Protection – Given the tropical climate of Bangladesh, durability is paramount. The Genesis AI 20 features Surface Nanoshield, a proprietary moisture-repellent coating applied both internally and externally. With an IP68 rating, this hearing aid is highly resistant to moisture, sweat, earwax, and dust. This advanced protection significantly reduces the risk of hardware failure, ensuring your devices remain reliable during the humid monsoon season or throughout a long, active day in the city.

✔ Neuro Sound Technology with Advanced Patient Experience – Inspired by the neural pathways of the brain, Neuro Sound Technology focuses on reducing the cognitive load required to hear. The “Advanced” experience provides a higher tier of processing than foundational models, delivering clearer speech and more natural environmental sounds. By mimicking the brain’s natural ability to filter noise, it allows you to follow conversations with less effort, reducing the mental fatigue often associated with hearing loss.

– Advanced Transient Noise Reduction – Sudden, sharp sounds like a car horn, a door slamming, or dishes clattering can jolt the senses. The Genesis AI 20 includes Advanced Transient Noise Reduction, providing up to 10 dB of instant suppression for these impact sounds. This feature identifies these brief high-intensity signals and softens them instantly, maintaining a comfortable listening environment without muffling the speech happening around you.

– Advanced Wind Adaptation – Wind noise over microphones is a common challenge for hearing aid users. The Advanced Wind Adaptation feature in this model offers up to 19 dB of reduction, identifying the specific turbulence patterns of wind and managing microphone sensitivity to minimize the rushing sound. This is particularly beneficial for rickshaw commuters or those walking outdoors in Dhaka, ensuring that environmental sounds remain clear despite the wind.

– Advanced Machine Adaptation – Constant background hums from air conditioners, ceiling fans, or car engines can be exhausting. This feature provides up to 10 dB of reduction for steady-state mechanical noises. By identifying and suppressing these repetitive patterns, the Genesis AI 20 allows your brain to focus on the voices and signals that matter most, significantly improving comfort in mechanical or industrial environments.

– Adaptive Directionality – This technology uses the microphone system to automatically focus on sound coming from the front while suppressing noise from the sides and back. In a busy office or a meeting, Adaptive Directionality helps you zero in on the speaker, effectively “tunneling” through the background noise to provide optimal speech clarity and situational awareness.

– Music Enhancement – Music requires a different processing approach than speech due to its wide dynamic range and tonal complexity. The Genesis AI 20 includes a specialized algorithm that preserves the natural depth and richness of musical signals. Whether you are listening to classical music or a local performance, this feature ensures that the audio sounds vibrant and full, rather than distorted or thin.
✔ Auto Experience Manager – For new users, adapting to the full world of sound can take time. The Auto Experience Manager can be set to gradually increase amplification levels over several weeks. This allows your auditory cortex to adjust comfortably to new sounds without being overwhelmed on day one. It also manages the transition between different listening environments automatically, providing a “hands-off” experience.
✔ Feedback Cancellation – Whistling or squealing (acoustic feedback) is a thing of the past. Starkey’s industry-leading feedback cancellation system identifies and eliminates feedback before it becomes audible to you or those around you. This ensures stable, comfortable amplification even when using a phone or hugging a loved one.
✔ Frequency Lowering – For individuals with high-frequency hearing loss, speech sounds like ‘s’, ‘f’, and ‘sh’ can be difficult to hear. Frequency Lowering technology shifts these high-pitched sounds into a lower, more audible frequency range, ensuring you stay connected to the subtle nuances of speech and improving overall understanding.
✔ REM Target Match – Real-Ear Measurement (REM) Target Match is a professional tool that ensures your hearing aids are programmed exactly to your ear’s unique anatomy. This allows the audiologist at NHCC to verify that the sound reaching your eardrum meets the prescribed targets, ensuring the most accurate and effective fitting possible.
✔ Multiflex Tinnitus Pro – For those experiencing ringing in the ears, the Genesis AI 20 includes a customizable Tinnitus Stimulus. Your audiologist can create a therapeutic sound profile tailored to mask or blend with your tinnitus, providing significant relief and improving your daily comfort and concentration.
✔ Tonal and Voice Indicators – Manage your hearing aids with confidence. The device uses clear audio prompts to inform you of program changes, low battery status, or connectivity. You can choose between spoken voice indicators or simple tones based on your preference.
✔ Up to 4 Professional programs – Your audiologist can set up to four distinct programs (memories) for different listening environments. For example, you might have a “Normal” setting for home, a “Noisy” setting for restaurants, and a “Music” setting, allowing you to easily switch for the best results in any situation.
✔ T2 Remote – For the IIC NW model, T2 Remote technology allows you to use your smartphone’s touch-tone keypad as a remote control. This subtle method of adjusting volume or changing programs provides an extra layer of privacy and convenience for the invisible user.
✔ Health & Safety Technology – Starkey is a world leader in integrated health sensors. The Genesis AI 20 IIC NW goes beyond standard amplification to monitor your overall wellness. By tracking your physical movement and social engagement, the device emphasizes the critical link between hearing health and long-term cognitive and physical well-being.

– Activity and Engagement Tracking – Through the My Starkey app, your hearing aids track your daily steps (Activity) and the amount of time you spend actively communicating with others (Engagement). This data provides a “Hearing and Health Score,” encouraging you to stay active and socially connected, both of which are vital for preventing social isolation and maintaining cognitive function as you age.

– Fall Alert – Using the onboard 3D sensors, the Genesis AI 20 can detect the specific impact pattern of a hard fall. If a fall is detected, the app can automatically send an alert message and your GPS location to pre-designated emergency contacts. This potentially life-saving feature provides invaluable security for elderly users and peace of mind for their families in Bangladesh.

– Reminders – You can set voice-based reminders for daily tasks directly into your hearing aids. Whether it is a prompt to take medication, drink water, or head to an appointment, the device delivers a clear audio notification. This helps you manage your schedule and health routines effortlessly, without having to constantly check your phone.
✔ My Starkey mobile app for added control – The My Starkey app is your command center. Available for iOS and Android, it allows you to adjust volume, switch programs, and view your health tracking data.

– Tap Control – Gesture control provides a high level of convenience. By double-tapping your ear or the hearing aid, you can trigger specific actions, such as starting or stopping an audio stream (if used with accessories) or triggering the Smart Assistant.

– Smart Assistant – You can use your voice to control your hearing aids or ask questions. By saying “increase volume” or “what is the weather?”, the Smart Assistant responds directly through your hearing aids. This intuitive interface makes managing your technology as natural as a conversation.

– Find my Hearing Aids – Misplacing small invisible hearing aids can be stressful. The “Find my Hearing Aids” feature uses GPS data and signal strength meters to show you the last known location where your aids were connected to your phone.

– Transcribe – This feature uses your phone to transcribe speech into text, allowing you to follow conversations on your screen in real-time. It is particularly useful in noisy environments or meetings where you need a visual confirmation of what is being said.

– Self Check (with Auto Baseline) – This diagnostic tool allows you to check the internal performance of your hearing aids, including the microphones and receivers. By comparing current results to the factory baseline, the app can confirm if your devices are working perfectly or if they need professional cleaning or service.

– Mask Mode – In clinical or public settings where face masks are worn, speech can sound muffled. Mask Mode is a specialized setting that boosts the specific high frequencies dampened by masks, making voices clearer. 

– Hear Share companion app compatibility – Hear Share is designed for family members or caregivers. With your permission, they can monitor your activity and engagement scores and receive alerts if a fall is detected.
✔ Auto Sleep – To conserve your battery life, the Genesis AI 20 features an Auto Sleep mode. Using integrated sensors, the device detects when it is placed on a flat surface and is not being worn, entering a low-power state automatically.
✔ Automatic Telephone Response – This feature automatically detects when a phone handset is placed against your ear and optimizes the hearing aid’s frequency response for phone use. This makes landline conversations much clearer and eliminates the need for manual adjustments.

Performance in Different Environments

The Starkey Genesis AI 20 IIC NW is engineered to excel in the varied and often challenging acoustic landscapes of Bangladesh, providing a natural and effortless listening experience.

Quiet Settings
In peaceful environments like your home or a library in Dhaka, the Genesis AI 20 provides exceptional clarity. The Neuro Processor’s high processing speed ensures a near-silent noise floor, meaning you won’t hear any internal “hiss.” Soft speech, such as a grandchild’s whisper or a conversation across the room, is amplified with precision, allowing you to engage in intimate moments without strain.

Moderate Noise
In moderately noisy settings like a local bank, a shopping mall, or a coffee shop, the Advanced Machine Adaptation and Speech in Noise reduction work in tandem. With 12 dB of suppression for background chatter and 10 dB for mechanical hums like air conditioners, the Genesis AI 20 ensures that voices stay at the forefront of your auditory experience, making social interaction comfortable and clear.

Outdoor and Travel
The combination of Surface Nanoshield protection and Advanced Wind Adaptation makes this IIC model a robust choice for the outdoors. Whether you are walking through a busy bazaar or commuting in an open vehicle, the device manages wind turbulence (up to 19 dB reduction) and resists the high humidity and dust typical of Bangladesh, ensuring consistent and reliable performance.

Corporate and Meeting Environments
In meetings or office settings, Adaptive Directionality and the 20-channel architecture are vital. The device automatically focuses on the person speaking while managing the ambient noise of a busy office. This helps you stay focused on important discussions and professional interactions, reducing the mental fatigue that often comes from struggling to hear in a boardroom.

Social and Group Gatherings
Large family gatherings or weddings are often the most difficult environments for hearing aid users. The Advanced tier of Genesis AI 20 provides the essential resolution needed to separate speech from complex background noise. By prioritizing the voice of your conversation partner and suppressing peripheral noise, it allows you to feel confident and fully engaged in the celebration.

Suitable for

The Starkey Genesis AI 20 IIC NW is a versatile and sophisticated solution suitable for a wide range of individuals in Bangladesh.

Individuals with Mild to Severe Hearing Loss
With a robust fitting range of 0-100 dB, the Genesis AI 20 is suitable for those in the early stages of hearing loss as well as those with more significant impairments, providing the power and clarity needed for a better quality of life.

Users Prioritizing Ultimate Discretion
The Invisible-In-the-Canal (IIC) design is the gold standard for discretion. It is ideal for professionals, public figures, or anyone who wants the benefits of advanced hearing technology without any visible components.

Active and Wellness-Conscious Individuals
The integrated health tracking features make this model perfect for those who want to monitor their physical activity and social engagement. It is a holistic tool for maintaining long-term health and preventing cognitive decline.

Seniors and Safety-Focused Families
The Fall Alert feature provides an essential safety net for elderly users. It offers peace of mind for both the wearer and their family in Bangladesh, knowing that help can be automatically summoned if a fall occurs.

Those Seeking Advanced Value
As an “Advanced” tier model, the 20 level offers a significant leap in noise management and sound processing over foundational models, providing a high-performance experience at a more accessible price point than top-tier flagship devices.

Availability

The Starkey Genesis AI 20 IIC NW is a professional medical device that requires an expert custom fitting for optimal results. It is available at the National Hearing Care Centre (NHCC) in Dhaka, Bangladesh. NHCC is a leading provider of audiological services, staffed by specialists who are experts in Starkey’s Neuro Sound technology. They are located at No. 19, Green Road, 6th Floor, A.K. Complex, Dhanmondi, Dhaka. You can view their website here: National Hearing Care Centre. To find their location on Google Maps, click here: NHCC Google Maps.

Schedule a Consultation
To begin your journey to better hearing, a professional assessment is necessary. An audiologist at NHCC will perform a comprehensive hearing test and take a precise ear impression to ensure your custom IIC fits perfectly and provides the best acoustic performance. To book an appointment or inquire about promotional offers, you can contact NHCC via WhatsApp at 01712522784.

Maintenance of Genesis AI 20 IIC NW

Proper daily care is essential to ensure your custom invisible hearing aids last for many years and perform at their peak.

Daily Cleaning
Wipe the hearing aid shells with a soft, dry cloth every evening to remove moisture, sweat, and oils. Use the provided small brush to gently clear any earwax from the microphone and receiver ports. Never use water or cleaning solvents, as these can damage the delicate internal electronics.

Battery Management
The IIC NW model typically uses a size 10 zinc-air battery. Open the battery door at night to turn the device off and allow any trapped moisture to escape. Always carry spare batteries, and replace the cell promptly when you hear the low-battery warning to ensure uninterrupted hearing.

Wax Guard Care
Your devices are equipped with wax filters to protect the receiver. Inspect these filters weekly; if they appear clogged or if the sound becomes muffled, replace the filter using the provided tool. This simple step prevents the most common cause of hearing aid service issues.

Humidity Control
Due to the high humidity in Bangladesh, it is highly recommended to use a hearing aid dehumidifier or drying jar. Placing your aids in a drying kit overnight will help remove deep-seated moisture and prevent corrosion, extending the life of your premium investment.

Conclusion

The Starkey Genesis AI 20 IIC NW is a significant leap forward in hearing care, offering an unparalleled combination of total invisibility and advanced artificial intelligence. Powered by the groundbreaking Starkey Neuro Processor, it delivers a superior listening experience by performing 80 million personalized adjustments every hour to emulate the human brain. With its robust IP68 protection, integrated health tracking, and the security of Fall Alert, it is much more than just a hearing aid—it is a comprehensive wellness partner designed for the modern lifestyle in Bangladesh. For those who prioritize absolute discretion and advanced sound quality, the Genesis AI 20 IIC NW is a wise and life-changing investment in long-term hearing health and personal well-being.

FAQs about Genesis AI 20 IIC NW

Q. Is the Genesis AI 20 IIC NW completely invisible?
Yes, as a Completely-In-Canal (IIC) model, it sits deep within the ear canal. Invisibility depends on the anatomy of the wearer’s ear, but it is the most discreet style available.

Q. What is the price in Bangladesh?
The price is ৳ 3,90,000 per unit at National Hearing Care Centre.

Q. How many channels does this model have?
The Genesis AI 20 level features 20 processing channels and 20 frequency bands for high-resolution sound.

Q. Does it have a warranty?
Yes, all Genesis AI hearing aids come with a 3-year worldwide warranty.

Q. Does it work with the My Starkey app?
Yes, it is compatible with the My Starkey app for control and health tracking features via T2 Remote technology.

Q. What is the Starkey Neuro Processor?
It is a powerful new chip that is 4x faster and utilizes a Deep Neural Network to mimic natural brain-like sound processing.

Q. Can it track my health?
Yes, it features 3D sensors to track physical activity (steps) and social engagement time through the app.

Q. What is Fall Alert?
It is a safety feature that detects if the wearer falls and can automatically alert family members with a text and GPS location.

Q. Is it moisture-resistant?
Yes, it features Surface Nanoshield (IP68) technology, providing high resistance to sweat, moisture, and dust.

Q. Does it help with ringing in the ears?
Yes, it includes Multiflex Tinnitus technology to help mask and provide relief from tinnitus symptoms.

Q. What battery does it use?
The IIC NW model typically uses a size 10 disposable zinc-air battery.

Q. Does it have noise reduction?
Yes, the Advanced level provides 12 dB of speech-in-noise reduction and 10 dB of machine noise reduction.

Q. What is the fitting range?
It has a wide fitting range of 0-100 dB, suitable for mild to severe hearing loss.

Q. Where can I buy this in Dhaka?
It is available at the National Hearing Care Centre (NHCC) in Dhanmondi.

Q. Can I have remote adjustments?
Yes, TeleHear allows your audiologist to perform remote fine-tuning of your aids via a video call in the app.