Description
Description
The Starkey Genesis AI 20 mRIC R is a cutting-edge mini Receiver-in-Canal hearing aid that combines advanced artificial intelligence with a compact, discreet design to offer users a superior listening experience. This model is part of the Genesis AI family, known for its Neuro Sound Technology which aims to replicate the human brain’s natural auditory processing for enhanced clarity and comfort. The “mini” in mRIC signifies a smaller housing than standard RIC models, providing an even more inconspicuous fit behind the ear while maintaining the same powerful performance capabilities. Powered by rechargeable lithium-ion technology, the Genesis AI 20 mRIC R ensures reliable all-day use with a single charge, catering to active lifestyles without the need for frequent battery swaps. Its 20-channel system allows for detailed sound adjustments across different environments, making it effective for mild to severe hearing loss. Beyond hearing, it integrates comprehensive health and safety features such as activity tracking and fall detection, positioning it as more than just a hearing device but a complete wellness companion for the modern user. With direct streaming for iOS and Android, seamless connectivity is at the core of the Genesis AI 20 mRIC R experience, allowing for hands-free communication and immersive media enjoyment.
More about Features
✔ 20 Channels & 20 Bands – The Genesis AI 20 mRIC R utilizes 20 independent processing channels and bands to provide granular control over sound frequencies. This architecture enables the device to separate speech from background noise with high precision, ensuring that the user hears natural and clear audio even in complex acoustic settings. By fine-tuning each band according to the wearer’s specific audiogram, the device delivers a highly personalized hearing experience that minimizes distortion and maximizes speech intelligibility across the diverse soundscapes of Bangladesh.
✔ Direct Streaming from iOS & Android phones* – Users can enjoy a truly connected lifestyle with direct wireless audio streaming from compatible smartphones. Whether taking phone calls, listening to podcasts, or watching videos, the audio is delivered directly to both hearing aids with high-fidelity clarity. This feature eliminates the need for bulky intermediate accessories, transforming the hearing aids into discreet, high-performance wireless earbuds that provide balanced and immersive sound for both work and entertainment.
✔ Pro8 HydraShield™ (IP68+) – Built for the humid and often dusty conditions of urban centers like Dhaka, the Pro8 HydraShield protection system offers industry-leading durability. Rated at IP68+, the Genesis AI 20 mRIC R is highly resistant to moisture, sweat, and debris, ensuring reliable performance during outdoor activities or unexpected rainfall. This robust engineering protects the internal digital components, extending the device’s longevity and providing users with peace of mind regardless of their environment or activity level.
✔ Neuro Sound Technology with Advanced Patient Experience – This advanced processing engine is designed to mirror the way the human auditory system works. By making up to 80 million automatic adjustments every hour, the technology continuously maps the sound environment to prioritize speech and maintain sound quality. It reduces the cognitive effort required to hear, leading to less listening fatigue and a more natural perception of the world, specifically optimized for users with mild to severe hearing challenges.
– Binaural Processing – The two hearing aids communicate wirelessly in real-time to function as a unified system. This synchronization improves the user’s ability to localize sounds and provides a more natural spatial awareness. By coordinating amplification and noise reduction across both ears, binaural processing enhances speech clarity in noisy settings, such as busy restaurants or markets, allowing for more effortless social interaction.
– Edge Mode+ with My Starkey mobile app & multifunction button access – For those moments when the automatic settings need an extra boost, Edge Mode+ provides on-demand sound optimization using AI. With a simple tap on the device or a command in the app, the hearing aid instantly analyzes the current environment and applies specialized adjustments to maximize clarity. This is particularly useful in unpredictable or extremely noisy situations, giving the user immediate control over their listening experience.
– Voice AI – Utilizing deep neural networks, Voice AI focuses specifically on the human voice while suppressing non-speech noise. This feature is essential for maintaining clear conversations in challenging environments where competing sounds are prevalent. By isolating and enhancing speech signals, Voice AI helps users follow dialogues more easily during meetings, family gatherings, or public events, significantly improving communication success.
– Advanced Transient Noise Reduction – Sudden, sharp noises such as clattering dishes or slamming doors can be uncomfortable for hearing aid users. This feature identifies and softens these transient sounds instantly without affecting the clarity of nearby speech. It provides a more comfortable listening environment by smoothing out harsh acoustic events, allowing users to remain engaged and comfortable even in busy or active households.
– Advanced Wind Adaptation – Wind interference is a common problem for outdoor hearing aid use. The Genesis AI 20 mRIC R features advanced algorithms that detect and suppress wind noise while preserving important environmental sounds and speech. This allows for clearer conversations and a better listening experience during outdoor walks, travel, or commuting, ensuring that the wearer stays connected to their surroundings even in breezy conditions.
– Advanced Machine Adaptation – Continuous background hums from air conditioners, fans, or motors are intelligently identified and attenuated. This machine adaptation improves overall listening comfort by reducing fatiguing steady-state noises without compromising the amplification of important speech frequencies. It is especially beneficial for office workers or individuals living in urban areas where such mechanical noises are often constant background factors.
– Adaptive Directionality – The dual microphones on the device automatically adjust their sensitivity patterns to focus on the primary sound source, typically the person speaking in front of the wearer. This adaptive technology reduces noise coming from the sides and rear, which is crucial for understanding speech in crowded environments. It helps users maintain focus during social interactions in bustling places like malls or transportation hubs.
– Music Enhancement – Recognizing that music has different acoustic requirements than speech, this feature uses specialized processing to preserve the rich, dynamic range of musical sounds. Whether listening to live performances or streaming directly from a phone, users experience fuller, more natural sound quality. It avoids the distortion or flat sound often associated with standard hearing aid processing, ensuring a more enjoyable and emotional listening experience for music lovers.
– Auto Experience Manager – For new hearing aid wearers, adapting to amplified sound can take time. The Auto Experience Manager gradually increases the amplification levels over a set period as the user becomes more comfortable. This adaptive approach ensures a smoother transition to optimal hearing performance, reducing the initial overwhelmed feeling and encouraging long-term consistency in wearing the devices.
✔ Health & Safety Technology – The Genesis AI 20 mRIC R is designed to support the user’s holistic well-being. Integrated sensors track physical activity and social engagement, providing valuable data that can be viewed in the My Starkey app. This promotes an active lifestyle while also offering critical safety features like Fall Alert, which can automatically notify emergency contacts if a fall is detected, providing peace of mind for both the user and their family members.
– Activity and Engagement Tracking – By monitoring movement and the diversity of listening environments, the device provides a “wellness score.” This motivates users to stay physically active and socially involved, which is linked to better overall health and cognitive function. The data allows users to set daily goals and track their progress over time, making the hearing aid a proactive tool for maintaining a healthy and connected lifestyle.
– Fall Alert – Using advanced sensors, the hearing aid can detect the specific motion associated with a fall. In the event of a fall, the device can automatically send a text message with the user’s location to pre-selected emergency contacts through their smartphone. This unique safety feature is invaluable for maintaining independence, ensuring that help can be reached quickly in an emergency situation.
– Reminders – Users can set custom voice or tonal reminders for important daily tasks, such as taking medication, drinking water, or attending appointments. These reminders are delivered directly through the hearing aids, ensuring they are heard clearly and helping users manage their routines more effectively without relying on external alarms or notes.
✔ My Starkey mobile app for added control – The companion app provides a comprehensive dashboard for managing the hearing experience. From adjusting volume and programs to checking battery status and wellness data, the app offers an intuitive interface for personalization. It also provides access to tools like “Find my Hearing Aids” and remote technical support, making daily management seamless and convenient for tech-savvy users.
– Tap Control – A simple double-tap on the hearing aid allows users to perform specific actions without reaching for their phone. This can be configured to start or stop streaming, answer phone calls, or activate the Smart Assistant. This hands-free control is incredibly convenient during physical activities or when the user’s hands are otherwise occupied, enhancing the overall usability of the device.
– Smart Assistant – This feature allows users to use voice commands to make adjustments or ask questions about their hearing aids. For example, a user can say “I want to hear better in a restaurant,” and the Smart Assistant will automatically optimize the settings for that environment. It provides immediate, helpful guidance, making it easier for users to get the most out of their sophisticated hearing technology.
– Find my Hearing Aids – Misplacing hearing aids can be a stressful experience. This feature uses the smartphone’s location data to show the last known location of the hearing aids on a map. It can also provide a signal strength meter as the user gets closer to the devices, helping to pinpoint exactly where they might have been left behind.
– Transcribe – The Transcribe tool converts spoken words in the user’s vicinity into text on their smartphone screen in real-time. This is particularly useful in very noisy environments or for people who benefit from visual cues alongside auditory information. It provides an additional layer of support for understanding conversations and ensures that no important information is missed.
– Self Check (with Auto Baseline) – Users can perform a quick diagnostic check of their hearing aids to ensure they are functioning correctly. The app compares current performance with the baseline settings established during the initial fitting. This allows users to troubleshoot minor issues independently and provides confidence that their devices are delivering optimal sound quality.
– Translate – For travelers or people in multilingual settings, the Translate feature can translate spoken language in real-time. The translation is displayed as text on the smartphone app and can also be delivered as audio through the hearing aids. This innovative tool helps bridge communication gaps and makes it easier to navigate new languages and cultures.
– Mask Mode – Face masks can muffle speech and make it harder to hear clearly. Mask Mode specifically adjusts the sound processing to compensate for the acoustic loss caused by masks, enhancing the clarity of the speaker’s voice. This is a vital feature for healthcare settings or any environment where mask-wearing is common, ensuring effective communication continues.
– Hear Share companion app compatibility – Hear Share allows users to share their wellness data and fall alert notifications with trusted family members or caregivers. This creates a supportive circle of care, allowing loved ones to stay informed about the user’s activity levels and providing a safety net in case of an emergency. It promotes peace of mind for both the user and their support network.
✔ Feedback Cancellation – Starkey is renowned for its industry-leading feedback cancellation technology. The Genesis AI 20 mRIC R continuously monitors for any signs of whistling or squealing and eliminates them before they become audible to the wearer. This ensures stable, high-quality amplification without distracting interruptions, allowing users to go through their day with confidence in their sound quality.
✔ Frequency Lowering – This technology makes high-frequency sounds, such as bird songs or certain speech consonants like ‘s’ and ‘f’, audible for users who have severe high-frequency loss. By shifting these sounds into a lower frequency range that the user can still hear effectively, the device improves overall speech understanding and provides a fuller, more detailed auditory experience.
✔ 2.4 GHz CROS/BICROS option* – For individuals with single-sided deafness, the Genesis AI 20 mRIC R can function as part of a CROS or BICROS system. It wirelessly transmits sound from the side with the non-hearing ear to the better-hearing ear, restoring a sense of 360-degree awareness. This significantly improves the ability to follow conversations coming from any direction and enhances safety in urban environments.
✔ REM Target Match – Real Ear Measurement (REM) Target Match technology ensures that the hearing aid fitting is as accurate as possible. It allows the professional to match the device’s output precisely to the prescribed targets for the user’s specific ear canal anatomy. This high degree of precision results in better initial sound quality, improved comfort, and higher satisfaction with the hearing aids from the very first day.
✔ TeleHear Remote Fitting – TeleHear enables hearing care professionals to make adjustments to the hearing aid settings remotely through a secure internet connection. This is incredibly convenient for users, as it reduces the need for frequent in-person clinic visits for minor fine-tuning. It ensures that users can receive timely professional support and optimizations from the comfort of their own home or office.
✔ Synchronized Ear to Ear User Adjustments – When the user makes a change on one hearing aid, such as adjusting the volume or switching a program, the change is automatically mirrored on the other aid. This synchronization ensures a perfectly balanced listening experience at all times and makes the devices much easier and more intuitive to manage daily.
✔ Ear to Ear Phone Streaming – During phone calls, the audio is delivered to both hearing aids simultaneously. This binaural streaming significantly improves the clarity of the conversation and reduces the effort required to understand the caller, even in noisy surroundings. It provides a more natural and immersive communication experience, making phone use much more enjoyable and effective.
✔ Starlink Wireless Accessories Compatibility – The Genesis AI 20 mRIC R is compatible with a range of Starlink wireless accessories, such as TV streamers and remote microphones. These accessories can further enhance the hearing experience in specific situations, such as clearly hearing the television without turning the volume up for others or following a speaker in a large conference room.
✔ Multiflex Tinnitus Pro – For individuals who suffer from ringing in the ears, this feature provides customizable sound therapy. Professionals can program a tailored sound stimulus that helps mask or distract the user from their tinnitus. This personalized approach provides significant relief and can be adjusted according to the user’s changing needs, improving their daily comfort and quality of life.
✔ Auto Sleep – To conserve battery life, the hearing aids can automatically enter a low-power sleep mode when they are not being worn. They detect when they have been removed from the ear and power down, then instantly wake up when put back on. This intelligent energy management ensures that the user gets the maximum performance from each charge without having to manually turn the devices on and off.
✔ Tonal and Voice Indicators – The hearing aids use clear voice prompts or tonal signals to inform the user about their status, such as low battery alerts, program changes, or connectivity updates. These indicators are easy to understand and provide immediate feedback, making the devices more user-friendly and reducing any guesswork during operation.
✔ Automatic Telephone Response – The device can automatically detect when a telephone is held to the ear and switch to a dedicated phone program. This optimizes the amplification and microphone focus for the best possible call quality without any manual input from the user. It makes answering the phone quick and effortless, ensuring clear communication every time.
✔ Programmable Setting for Optimized Streaming Sound Quality – Professionals can fine-tune the way the hearing aids process streamed audio, such as music or media. This ensures that the user gets the best possible sound quality for their specific preferences, whether they prioritize rich bass or crisp high frequencies. It provides a customized and highly satisfying listening experience for all digital media.
✔ Up to 4 Professional Programs – The hearing care professional can set up to four distinct listening programs tailored to the user’s lifestyle. These could include settings for quiet homes, noisy restaurants, music, or outdoor activities. Having these customized modes available allows the user to easily adapt their hearing aids to any situation they encounter throughout their day for the best possible results.
Performance in Different Environments
Quiet Environments – In calm settings like a library, home, or office, the Genesis AI 20 mRIC R provides an incredibly natural listening experience. Its intelligent processing works subtly to enhance soft speech and subtle environmental sounds, ensuring clarity without the audio feeling artificial or overly amplified. The 20-channel system maintains a clean and distortion-free sound profile, allowing users to engage in relaxed conversations and enjoy everyday sounds with minimal effort.
Noisy Environments – When faced with challenging noise levels in busy urban areas or crowded restaurants, the hearing aid utilizes its full suite of AI-driven tools. Edge Mode+ can be activated to instantly optimize clarity, while Adaptive Directionality and Voice AI focus on speech and reduce distracting background noise. These features work together to prioritize the voices the user wants to hear, significantly improving communication success and reducing the listening fatigue often associated with noisy environments.
Outdoor Environments – For active users, the Genesis AI 20 mRIC R performs exceptionally well outdoors. Its advanced wind and machine noise adaptation features identify and suppress interference from breezes or traffic, preserving the clarity of speech and natural environmental sounds. The durable Pro8 HydraShield protection ensures that the device remains reliable even in the varied weather conditions of Bangladesh, allowing users to maintain awareness of their surroundings during outdoor activities or travel.
Phone Calls and Media Streaming – With direct wireless streaming and ear-to-ear phone audio transmission, the device provides a balanced and immersive experience for all digital audio. Phone call clarity is significantly enhanced by delivering the speaker’s voice to both ears, while music and video streaming benefit from specialized enhancement settings that preserve depth and detail. This seamless connectivity ensures that users can stay productive and entertained with high-quality sound that is tailored to their personal preferences.
Music and Entertainment Settings – The device includes dedicated processing to handle the complexities of musical sound. Unlike speech-focused settings, Music Enhancement preserves the rich tonal balance and dynamic range of music, whether it’s a live performance or streamed media. This provides a fuller, more emotionally resonant listening experience, allowing users to enjoy their favorite artists and shows with natural sound quality that feels rich and detailed.
Suitable for
Individuals with Mild to Severe Hearing Loss – The Genesis AI 20 mRIC R is a highly versatile solution that can be precisely adjusted to support individuals with a wide range of hearing challenges. Its 20 channels and flexible amplification make it effective for restoring clarity and speech understanding across various degrees of hearing loss, providing customized support for every user.
Older Adults Experiencing Age-Related Hearing Loss – As people age, gradual hearing decline can impact their social engagement and quality of life. This hearing aid offers natural sound adjustments that make communication with family and friends more comfortable and effective. Furthermore, its safety features like Fall Alert and health tracking provide essential support and peace of mind for both the user and their caregivers.
Professionals and Business Individuals – For individuals working in the busy office environments of Dhaka or Chittagong, clear communication is vital for success. The Genesis AI 20 mRIC R provides clear speech enhancement for meetings and direct streaming for professional calls, helping users stay productive and connected in their workplace without missing important information.
People Living in Busy Urban Environments – In crowded urban settings with constant traffic noise and public transport hums, the hearing aid’s advanced noise management is essential. Its ability to reduce background noise while focusing on speech makes conversations much easier in Bangladesh’s bustling daily environments, helping users navigate their day with confidence.
Tech-Savvy Smartphone Users – Individuals who are already integrated into a digital lifestyle will appreciate the device’s advanced connectivity and app control. Direct streaming and the comprehensive features of the My Starkey app allow for seamless management of hearing settings alongside calls, media, and other digital tools, making it a perfect fit for a modern lifestyle.
Individuals Seeking Health and Safety Support – Users who prioritize their overall health and safety will find the integrated wellness features particularly beneficial. By combining advanced hearing assistance with activity tracking and fall detection, the Genesis AI 20 mRIC R offers proactive support that goes beyond traditional hearing aid capabilities, promoting a safer and more confident daily experience.
Availability
Availability – The Genesis AI 20 mRIC R is available at the National Hearing Care Centre, which is a specialized provider located in Dhanmondi, Dhaka. NHCC is known for offering professional hearing assessments, personalized consultations, and expert fitting services by trained specialists. Individuals can visit the center to explore the features of this model and receive a customized fitting based on their unique hearing profile and lifestyle needs. The center is dedicated to providing modern hearing solutions and attentive support throughout the patient’s journey. More details can be found on their official website at http://nationalhearingbd.com/ or by locating them on Google Maps at https://g.co/kgs/oKXM3Lx.
Book a Consultation – National Hearing Care Centre encourages potential users to schedule a professional consultation for a thorough hearing evaluation. During these sessions, specialists explain the available technology and recommend the most suitable solutions, like the Genesis AI 20 mRIC R, tailored to the individual’s hearing level and daily environments. Patients also receive expert guidance on device operation, maintenance, and connectivity features to ensure they get the maximum benefit from their hearing aids. Appointments can be made through their website, Google Maps, or via WhatsApp at 01712522784 for quick assistance and scheduling.
Maintenance of Starkey Genesis AI 20 mRIC R (rechargeable)
Regular Cleaning
Users should clean their Genesis AI 20 mRIC R daily to prevent the buildup of dirt, moisture, and earwax. A soft, dry cloth or a specialized hearing aid cleaning tool should be used to gently wipe the surface of the device. It is important to avoid using liquids or harsh cleaning agents, as these can damage the delicate electronics. A small brush can be used to carefully clear debris from the microphone and receiver ports to maintain optimal sound quality.
Battery and Charging Care
It is recommended to charge the hearing aids regularly using the provided charging dock. Users should ensure that the devices are correctly seated in the charger to maintain a consistent connection and avoid overcharging or exposure to extreme heat during the process. For models that might use replaceable batteries in the future, prompt replacement is key to ensuring that the device continues to provide reliable performance without a decline in sound quality.
Moisture Protection
While the IP68+ rating offers significant resistance, it is still advisable to avoid prolonged exposure to water. Hearing aids should always be removed before showering or swimming. Storing them in a dry case or using a dedicated hearing aid dehumidifier overnight can further help extend the device’s lifespan by removing any internal moisture that might have accumulated during the day.
Regular Professional Checkups
Periodic visits to a hearing care professional are essential for maintaining the health of the devices. These checkups allow for deep cleaning of internal components, software or firmware updates, and performance checks to ensure the hearing aids are still perfectly matched to the user’s needs. Regular maintenance from a specialist helps ensure that the hearing aids provide the best possible results for many years.
Safe Storage
When the hearing aids are not in use, they should be kept in their protective case to prevent damage. It is important to keep them away from children, pets, and extreme temperatures. Direct sunlight and placing heavy objects on the devices should be avoided to protect their structural integrity and ensure that they are always ready for use.
Conclusion
The Genesis AI 20 mRIC R represents a significant advancement in hearing aid technology, successfully blending superior sound processing with a discreet and comfortable design. Its AI-driven Neuro Sound Technology provides users with natural clarity in diverse environments, from quiet homes to busy urban streets. With its comprehensive suite of features—including direct streaming, health and safety monitoring, and intuitive app control—the device empowers individuals with mild to severe hearing loss to live more confident and connected lives. Durable and easy to maintain, it is an ideal choice for the dynamic lifestyles found in Bangladesh. This state-of-the-art solution is available for expert consultation and fitting at the National Hearing Care Centre in Dhanmondi, Dhaka.
FAQs about Starkey Genesis AI 20 mRIC R (Rechargeable)
Q. Is the Genesis AI 20 mRIC R suitable for all types of hearing loss?
Yes, it is designed for individuals with mild to severe hearing loss, offering customizable settings to meet various audiological needs.
Q. Can the Genesis AI 20 mRIC R connect to smartphones?
Absolutely. It supports direct audio streaming from both compatible iOS and Android phones for calls and media.
Q. Does it work effectively in noisy environments?
Yes, features like Edge Mode+, Adaptive Directionality, and Voice AI are specifically designed to prioritize speech in busy settings.
Q. What is the battery life of the device?
The device utilizes rechargeable technology that provides all-day performance with a single convenient charge.
Q. Is the Genesis AI 20 mRIC R water-resistant?
Yes, it features an IP68+ rating, making it highly resistant to moisture, sweat, and dust particles.
Q. Does it provide support for tinnitus management?
Yes, it includes Multiflex Tinnitus Pro for customized sound therapy signals tailored to the user’s comfort.
Q. Can settings be adjusted remotely?
Yes, TeleHear technology allows a professional to fine-tune the devices over a secure online connection.
Q. Is it possible to stream music through the hearing aids?
Yes, the device offers specialized music enhancement settings for high-quality audio during media playback.
Q. What safety features are included?
The hearing aids offer integrated fall alerts, activity tracking, and customizable task reminders.
Q. How many professional programs can be established?
Up to four professionally configured listening modes can be set to adapt to different environments.
Q. Can I control the devices through a mobile app?
Yes, the My Starkey app provides comprehensive control over programs, volume, and various settings.
Q. Does it support CROS/BICROS setups?
Yes, it offers a 2.4 GHz CROS/BICROS option for those with single-sided hearing challenges.
Q. How should I maintain the Genesis AI 20 mRIC R?
Daily cleaning, proper charging care, and regular professional checkups are highly recommended for longevity.
Q. Can it help with outdoor wind and mechanical noise?
Yes, dedicated adaptation features reduce interference while preserving speech and environmental awareness.
Q. Where is this device available in Bangladesh?
It can be found at the National Hearing Care Centre in Dhanmondi, Dhaka, with consultations bookable via their website or WhatsApp.
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