Description
Description
The Genesis AI 20 RIC 312 is a state-of-the-art hearing aid designed to deliver crystal-clear sound and adaptive listening in a discreet, behind-the-ear package. Equipped with advanced digital processing, it automatically adjusts to different sound environments, enhancing speech clarity while reducing background noise for a natural listening experience. The slim, receiver-in-canal (RIC) design ensures comfort and invisibility, while the standard 312 battery offers long-lasting performance for everyday use. Powered by advanced artificial intelligence technology, this device continuously analyzes the surrounding sound environment and automatically adjusts amplification to ensure speech remains clear while background noise is effectively managed at an advanced level. It also features reliable wireless connectivity that allows seamless pairing with compatible smartphones for hands-free calls, media streaming, and convenient control through dedicated mobile applications. Built with durability and everyday usability in mind, the Genesis AI 20 RIC 312 is an ideal choice for users who value both high-performance hearing technology and a discreet, lightweight fit.
More about Features
✔ 20 Channels & 20 Bands – The Genesis AI 20 RIC 312 features 20 finely tuned processing channels and 20 corresponding frequency bands. This level of precise sound segmentation is critical for accurate amplification and speech processing. By dividing the incoming sound signal into 20 distinct bands, the hearing aid’s AI processor can analyze and adjust specific sound frequencies with remarkable accuracy. This multi-channel architecture delivers clearer speech, richer environmental sounds, and a truly personalized listening experience that can be fine-tuned to the user’s specific audiogram and environmental needs across the diverse acoustic landscape of Bangladesh. This capability ensures that high-pitched sounds necessary for speech understanding are amplified appropriately without over-amplifying background noise.
✔ Direct Streaming from iOS & Android phones* – Enjoy seamless and robust wireless connectivity through Bluetooth technology, enabling direct audio streaming from compatible iOS and Android smartphones. Users can stream phone calls, music, videos, podcasts, and other media directly to their hearing aids. This advanced feature transforms the hearing aids into high-quality wireless earbuds, providing clear, balanced sound delivery to both ears without the hassle of neck loops or intermediary accessories. The ability to stream effortlessly enhances communication convenience for professionals and provides an immersive entertainment experience.
✔ Pro8 HydraShield™ (IP68+) – The Genesis AI 20 RIC 312 is built with exceptional durability and reliability in mind. The Pro8 HydraShield protection system provides enhanced resistance against common environmental challenges, including moisture, sweat, and dust particles. Achieving an IP68+ rating signifies a high level of protection, ensuring the hearing aid remains dependable and consistently high-performing in a wide range of daily situations and active lifestyles, which is essential for the variable climate of Dhaka. This extended protection also helps to prolong the overall lifespan of the device.
✔ Neuro Sound Technology with Advanced Patient Experience – Powered by intelligent sound processing inspired by the human auditory system, Starkey’s Neuro Sound Technology continuously evaluates and maps the user’s listening environments. This sophisticated AI automatically optimizes sound quality in real-time, enhancing speech understanding, reducing the cognitive listening effort required, and providing a natural hearing experience tailored precisely to the user’s surroundings with advanced efficiency.
– Binaural Processing – The pair of Genesis AI 20 RIC 312 hearing aids communicate constantly with each other, acting as a single, coordinated system. This synchronization is vital for improving spatial awareness, enhancing speech clarity in crowds, and accurately pinpointing sound localization. By ensuring both ears receive perfectly balanced, optimized sound, users can more accurately understand conversations and environmental sounds originating from different directions, reducing listening fatigue in complex settings.
– Edge Mode+ with My Starkey mobile app & multifunction button access – Edge Mode+ provides on-demand sound optimization powered by Artificial Intelligence. A simple tap of the multifunction button or a command through the My Starkey mobile app instantly activates this mode. It analyzes the challenging listening environment in real-time and applies immediate, AI-driven adjustments to maximize clarity, especially in unpredictable situations where sudden noise or distortion is present.
– Voice AI – Advanced Voice AI technology intelligently prioritizes human speech signals above all other competing background noise. This processing helps users effortlessly focus on conversations, even in complex listening environments like busy markets, crowded meetings, or noisy family gatherings.
– Advanced Transient Noise Reduction – Sudden and sharp disruptive noises, such as a door slamming, the clatter of dishes, or sudden traffic horns, are automatically detected and softened. This feature significantly improves overall listening comfort by minimizing the harsh impact of sharp, unexpected sounds while still maintaining the user’s natural awareness of the environment.
– Advanced Wind Adaptation – Wind noise can severely interfere with hearing clarity, particularly for outdoor enthusiasts or urban commuters. This feature actively detects the presence of wind conditions and instantaneously reduces the acoustic impact of wind interference. This allows users to enjoy clearer conversations and environmental sounds during outdoor activities like walking or traveling.
– Advanced Machine Adaptation – Mechanical and continuous background sounds originating from mechanical sources—such as air conditioners, large fans, motors, or office appliances—are intelligently identified and precisely managed. The hearing aid reduces these repetitive, fatiguing noises to improve long-term listening comfort without compromising the ability to hear important nearby speech signals.
– Adaptive Directionality – The microphones in the Genesis AI 20 RIC 312 automatically and continuously adjust their focus. This advanced directional technology enhances speech signals coming from the front (the direction of conversation) while effectively reducing distracting background sounds originating from the sides and rear. This is indispensable for easily following conversations in crowded or moderately noisy environments.
– Music Enhancement – Specialized sound processing settings are dedicated to preserving the full richness, tonal depth, and dynamic range of music. Whether streaming an audio track directly from a phone or listening to a live performance, the Music Enhancement feature ensures a fuller, more natural musical sound quality, free from the distortion or compression sometimes associated with hearing aid processing.
– Auto Experience Manager – This adaptive system gently adjusts the overall amplification levels over time. The gradual adjustment is based on the user’s initial comfort and evolving listening preferences. The Auto Experience Manager ensures new users can smoothly adapt to amplification while comfortably transitioning to their optimal hearing performance settings.
✔ Health & Safety Technology – The Genesis AI 20 RIC 312 extends beyond auditory support by integrating advanced health and safety features, promoting overall well-being and a more secure lifestyle.
– Activity and Engagement Tracking – Integrated sensors within the hearing aid monitor daily physical movement and social engagement, providing helpful insights into the user’s overall activity levels. These wellness indicators encourage users to remain physically active and socially connected. Progress can be conveniently tracked through the My Starkey mobile application.
– Fall Alert – The device incorporates sophisticated, integrated fall detection technology. If a sudden fall is detected, the feature automatically sends alerts to pre-selected emergency contacts via a connected smartphone. This crucial safety function offers significant peace of mind for both the user and their family members, providing immediate support during potential emergency situations.
– Reminders – Customizable reminders allow users to stay organized throughout their day. Notifications for tasks like medication schedules, appointment times, or daily to-do items can be delivered directly through the hearing aid system and the mobile app, assisting in maintaining important routines.
✔ My Starkey mobile app for added control – The My Starkey mobile app offers comprehensive and convenient control, allowing users to personalize their hearing experience directly from their smartphone via an intuitive interface.
– Tap Control – Simple, gentle tap gestures on the hearing aid casing allow users to control key functions hands-free. This intuitive control facilitates quick actions such as answering phone calls, pausing streaming media, or instantly activating the Edge Mode+ feature.
– Smart Assistant – This feature provides built-in, intelligent guidance and offers real-time adjustments to maximize hearing performance. It can answer questions about device usage, provide practical tips, and instantly optimize hearing settings based on the current listening environment and user preference.
– Find my Hearing Aids – If a device is misplaced, this feature displays the hearing aids’ last known location on a map within the mobile app. It offers a rapid and convenient way to track down and recover lost devices.
– Transcribe – The Transcribe tool converts nearby spoken conversations into real-time text displayed on the user’s smartphone screen. This is invaluable in situations where speech is difficult to hear clearly, offering essential visual support for conversations.
– Self Check (with Auto Baseline) – Users can run a quick diagnostic performance check of their hearing aids directly from the app. The system compares the current acoustic performance against the original baseline measurements taken during fitting to ensure the devices are operating correctly and optimally.
– Translate – This advanced tool facilitates communication by converting spoken language into text in another supported language via the smartphone app. It is a powerful feature for travel or communicating in multilingual environments.
– Mask Mode – A specialized listening mode that significantly enhances speech clarity when the speaker is wearing a face covering. It adjusts sound processing to compensate for the acoustic dampening caused by masks, helping users better understand muted voices.
– Hear Share companion app compatibility – This feature allows designated, trusted family members or caregivers to remotely assist with monitoring and making minor adjustments to the user’s hearing aid settings. It provides a supportive network, enabling users to receive convenient guidance and minor fine-tuning without necessarily needing an in-person clinic visit.
✔ Feedback Cancellation – The Genesis AI 20 RIC 312 employs sophisticated, high-speed feedback cancellation technology. It is specifically designed to instantaneously detect and eliminate unwanted whistling or screeching sounds (acoustic feedback) before they can become noticeable. By continuously monitoring the acoustic environment, the system maintains stable amplification and ensures a clear, comfortable, and stable listening experience free from distracting interruptions.
✔ Frequency Lowering – Essential for users with severe high-frequency hearing loss, this feature intelligently shifts inaudible high-pitched sounds (like certain consonants) into a lower, more easily audible frequency range. This process improves the clarity of critical speech elements and enhances speech recognition without compromising the natural overall sound quality.
✔ 2.4 GHz CROS/BICROS option*** – The device is compatible with a 2.4 GHz CROS (Contralateral Routing of Signal) and BICROS system. This is designed for individuals experiencing single-sided hearing challenges. The wireless technology captures sound from the non-hearing side and transmits it wirelessly to the better-hearing ear, restoring awareness of sounds and conversations coming from all directions.
✔ REM Target Match – The use of Real Ear Measurement (REM) Target Match ensures the most accurate and individualized hearing aid fitting possible. This technology verifies the hearing aid’s acoustic output precisely matches the patient’s unique prescription targets, tailored to the specific anatomy of their ear canal. This accurate calibration is foundational for achieving optimal sound performance, speech clarity, and user satisfaction.
✔ TeleHear Remote Fitting – TeleHear technology empowers hearing care professionals to securely and remotely adjust the hearing aid settings over an online connection. This offers unparalleled convenience, significantly reducing the necessity for in-person clinic visits while guaranteeing they receive prompt support and highly personalized adjustments from their provider, regardless of geographical distance.
✔ Synchronized Ear to Ear User Adjustments – Any changes made by the user to volume, program settings, or tone quality on one hearing aid are instantly and automatically synchronized to the other device. This coordinated functionality ensures a consistently balanced and stable sound in both ears, simplifying daily operation and adjustments for the user.
✔ Ear to Ear Phone Streaming – This feature supports the transmission of phone call audio simultaneously to both hearing aids. This balanced, binaural streaming provides significantly clearer conversations, improved sound stability, and a far more natural and comfortable listening experience when speaking on compatible smartphones.
✔ Starlink Wireless Accessories Compatibility – The Genesis AI 20 RIC 312 is fully compatible with Starkey’s range of StarLink Wireless Accessories. Users can enhance specific listening situations by utilizing accessories like the TV Streamer for direct audio from the television or remote microphones for improved performance in challenging group settings.
✔ Multiflex Tinnitus Pro – This integrated feature provides a tailored sound therapy solution for individuals experiencing tinnitus. The system delivers customizable sound signals designed to mask, manage, or distract from the ringing or buzzing sensations. Hearing care professionals can adjust the settings for personalized relief, making the therapy adaptable to the user’s individual needs and preferences.
✔ Auto Sleep – An intelligent power management tool, the Auto Sleep feature automatically detects when the hearing aid is not being worn and places it into a low-power sleep mode. This helps conserve the life of the non-rechargeable 312 zinc-air battery and guarantees the device is ready for immediate, full operation when placed back on the ear.
✔ Tonal and Voice Indicators – The device provides clear audible notifications for status changes. It uses both simple tonal prompts and recorded voice indicators to inform the user about key functions, such as program changes, a low battery warning, or successful connection status, enhancing intuitive operation.
✔ Automatic Telephone Response – When a traditional phone handset is positioned near the ear, this feature automatically detects its presence. It instantly switches the hearing aid into an optimized telephone program, improving microphone focus and sound processing to deliver clearer, more comfortable phone conversations without requiring manual adjustments.
✔ Programmable setting for optimized streaming sound quality – Hearing care professionals can dedicate specific program settings to enhance the quality of audio streamed from connected devices. These highly optimized configurations ensure balanced sound, improved clarity, and a richer, more enjoyable listening experience when consuming media.
✔ Up to 4 professional programs – Users have the flexibility to utilize up to four distinct, professionally programmed listening modes. These customized programs allow the hearing aid to adapt quickly to diverse situations such as quiet conversations, challenging noisy surroundings, windy outdoor settings, or dedicated music listening, providing flexible and personalized hearing support.
Performance in Different Environments
The Genesis AI 20 RIC 312 is engineered to provide exceptional auditory performance across the full spectrum of daily listening situations, from the quietest moments to the most challenging, noisy public spaces common in a busy city like Dhaka. Its AI-driven system dynamically adjusts to ensure optimal clarity and listening comfort, regardless of the environment.
Quiet Environments
In calm settings such as a quiet home, office, or during intimate conversations, the device delivers an exceptionally natural and comfortable listening experience. The intelligent processing works subtly to enhance low-level, subtle sounds—such as soft speech, gentle natural sounds, or environmental details like the rustling of paper or the quiet tick of a clock. By maintaining balanced amplification and clear audio without distortion, the Genesis AI 20 RIC 312 allows users to engage in relaxed conversations and enjoy everyday sounds with minimal listening effort. The system ensures that the amplification is precise, preventing soft sounds from becoming too loud or harsh.
Noisy Environments
The Genesis AI 20 RIC 312 excels in challenging, high-noise environments like crowded restaurants, busy street crossings, or bustling marketplaces. It utilizes a powerful combination of advanced technologies to actively manage surrounding acoustic chaos. The Adaptive Directionality feature focuses the microphones to prioritize the speech signal from the front. Simultaneously, the Advanced Transient and Machine Noise Reduction systems filter out distracting background sounds, helping users easily focus on conversations. For moments of extreme noise, the Edge Mode+ feature can be activated with a tap, providing an instant AI-driven boost to maximize speech clarity and significantly reduce listening fatigue.
Outdoor Environments
When transitioning to outdoor settings, the device’s environmental sound management becomes paramount. The Advanced Wind Adaptation technology actively detects and suppresses wind interference, which is often a major challenge for traditional hearing aids. This ensures that users can maintain clearer conversations during walks, travel, or other outdoor activities, even on breezy days. Crucially, the system manages external noises without compromising awareness of important sounds, such as traffic or warning signals, which is vital for safety in urban settings.
Phone Calls and Media Streaming
With direct wireless streaming capability, the Genesis AI 20 RIC 312 provides balanced sound to both ears during phone calls and media playback. The Ear to Ear Phone Streaming feature ensures that the audio from a compatible smartphone is transmitted synchronously, delivering improved clarity, reduced listening strain, and a highly immersive and natural listening experience for calls, music, and video streaming. The dedicated programmable streaming settings further optimize this audio quality.
Music and Entertainment Settings
The special Music Enhancement processing is designed to preserve the full integrity of musical sound. It retains the depth, tonal balance, and dynamic range that often get compressed or lost in standard hearing aid amplification. Whether the user is enjoying a live musical performance, streaming an audio track directly from a phone, or listening to television, the device delivers a fuller, more natural sound quality, allowing for a rich entertainment experience.
Suitable for
The Starkey Genesis AI 20 RIC 312 is a versatile and powerful hearing instrument designed to cater to a diverse range of users, combining high-performance hearing technology with essential modern connectivity and wellness features.
Individuals with Mild to Severe Hearing Loss
This model is specifically designed to support people experiencing a wide range of hearing loss, from mild to severe. With a fitting range up to 110 dB and 20 channels of flexible amplification, the Genesis AI 20 RIC 312 provides the precise customization needed to improve speech understanding and restore overall sound clarity across various listening situations. The advanced sound processing ensures that even complex losses can be managed effectively and comfortably.
Older Adults Experiencing Age-Related Hearing Loss
Age-related hearing decline (presbycusis) is a common challenge that often impacts conversations with family members and participation in social life. The Genesis AI 20 RIC 312 offers intelligent sound adjustments and clear amplification to help seniors communicate more comfortably in daily life. Furthermore, the integrated Health & Safety Technology, including the crucial Fall Alert feature and customizable Reminders, provides an invaluable layer of security and independence for older users, giving family members peace of mind.
Professionals and Business Individuals
For working professionals in bustling environments like Dhaka and Chattogram, the need for clear communication is paramount. This device provides clear speech enhancement for meetings, optimal call clarity via the Automatic Telephone Response feature, and seamless direct smartphone streaming for business calls and multimedia. The advanced noise management ensures productivity remains high even in busy offices or during commute.
People Living in Busy Urban Environments
The challenging acoustic landscape of dense urban areas, characterized by intense traffic noise, market sounds, and public transport commotion, demands sophisticated noise management. The hearing aid’s Neuro Sound Technology utilizes Adaptive Directionality and Advanced Noise Reduction to actively filter and reduce background noise while sharply focusing on speech signals. This makes following conversations significantly easier and less fatiguing in Bangladesh’s bustling daily environments.
Tech-Savvy Smartphone Users
Individuals who regularly rely on smartphones for calls, messaging, media consumption, and device control will find the Genesis AI 20 RIC 312 perfectly integrated into their digital lifestyle. The direct streaming capability, coupled with the comprehensive control offered by the My Starkey mobile app (including Tap Control, Transcribe, and Translate), allows for convenient adjustment of hearing settings and seamless connectivity to modern technology.
Individuals Seeking Health and Safety Support
Beyond hearing restoration, the inclusion of integrated wellness features—specifically Activity Tracking, Engagement Tracking, and the essential Fall Alert function—makes this hearing aid an excellent choice for users who prioritize their overall health and safety. It transforms the device from a simple hearing instrument into a personal wellness companion that supports a more confident, active, and connected lifestyle.
Availability
Availability – The Genesis AI 20 RIC 312, a non-rechargeable model known for its power efficiency and advanced features, is exclusively available at the National Hearing Care Centre (NHCC), a specialized and reputable hearing care provider located in Dhanmondi, Dhaka. NHCC is committed to providing modern, patient-centric audiological services in Bangladesh. The center offers comprehensive professional hearing assessments conducted by certified audiologists and hearing care professionals, ensuring a precise diagnosis and tailored hearing solution. Furthermore, NHCC provides expert fitting and customization services for the Genesis AI 20 RIC 312, guaranteeing that the device’s 20 channels are programmed to the user’s unique hearing profile for optimal performance. The center focuses on personalized support throughout the patient’s entire hearing journey, from consultation to long-term maintenance. More information about the centre’s full range of services, technology, and operating hours can be found at their official website: http://nationalhearingbd.com/. The clinic’s location can be easily confirmed through Google Maps: https://g.co/kgs/oKXM3Lx.
Book a Consultation – At the National Hearing Care Centre, individuals are strongly encouraged to schedule a professional consultation before purchasing any hearing aid. This ensures that the chosen solution, such as the Genesis AI 20 RIC 312, perfectly matches the user’s specific audiological needs, lifestyle, and listening environments. Specialists conduct a comprehensive hearing evaluation and recommend personalized solutions based on lifestyle and hearing level. Patients receive guidance on device usage, maintenance of the non-rechargeable battery, and how to utilize the My Starkey mobile app features. Appointments can be conveniently arranged by visiting the official website, checking the clinic location via Google Maps, or contacting the center directly through WhatsApp for quick assistance, appointment scheduling, and additional information about hearing care services: 01712522784.
Maintenance of Starkey Genesis AI 20 RIC 312 (Non-rechargeable)
Maintaining the Starkey Genesis AI 20 RIC 312 is simple but essential for ensuring its long-term performance, sound quality, and battery life. Given that this is a non-rechargeable, 312 zinc-air battery model, specific care routines are necessary.
Regular Cleaning
Daily cleaning is critical for removing environmental contaminants like dirt, earwax (cerumen), and moisture. Use a soft, dry cloth or a specialized hearing aid cleaning tool to gently wipe the surface of the device. Never use liquids, solvents, or harsh cleaning agents, as these can permanently damage the sensitive internal electronics. For deeper cleaning, utilize a small brush or pick to carefully remove debris from the receiver ports, microphone openings, and vents to prevent sound blockage and ensure optimal microphone function.
Battery Care and Replacement
The Genesis AI 20 RIC 312 uses a non-rechargeable 312 zinc-air battery. These batteries require proper handling for maximum life. Replace the battery promptly when performance begins to decline, or when the tonal/voice indicator alerts you, to maintain consistent sound quality. Battery Conservation: A key tip for conserving power is to open the battery door completely at night or whenever the hearing aids are removed. This action breaks the electrical circuit, conserving the battery while simultaneously allowing any accumulated internal moisture to evaporate. Always ensure replacement batteries are fresh and handled with clean, dry hands.
Moisture and Environmental Protection
Despite featuring the highly effective Pro8 HydraShield™ (IP68+) protection, which makes the device highly resistant to moisture and dust, it is crucial to avoid prolonged exposure to water. Users must remove the hearing aids before showering, swimming, or entering a sauna. If the devices are exposed to excessive humidity or sweat, they should be dried immediately. Store them in a specialized hearing aid dry case or an electronic dehumidifier overnight. This measure prevents internal corrosion and significantly extends the life and reliability of the internal components.
Safe Storage and Handling
When the hearing aids are not in use, they must be stored in their protective case. This protects them from accidental damage and keeps them safely away from children and pets. They should be stored in a location away from direct sunlight and extreme temperatures (both hot and cold). Avoid placing any heavy objects on top of the devices. Always handle the hearing aids gently when inserting, removing, or performing cleaning tasks.
Regular Professional Checkups
In addition to daily home care, scheduling periodic visits to the hearing care professional is highly recommended. During these checkups, the professional can perform advanced performance checks, deep clean internal components, check receiver tubes, and update the software or firmware. Regular professional maintenance ensures the Genesis AI 20 RIC 312 continues to deliver optimal sound quality and reliable operation throughout its service life.
Conclusion
The Starkey Genesis AI 20 RIC 312 represents the pinnacle of sophisticated hearing technology, seamlessly combining advanced artificial intelligence, ergonomic comfort, and discreet design into a single, high-performance solution. Its core strength lies in its Neuro Sound Technology, which utilizes 20 channels and bands for hyper-accurate, real-time sound optimization, ensuring exceptional clarity in every environment, from quiet conversations to the demanding noise of urban life.
The device offers a comprehensive suite of features that significantly enhance the user experience: advanced noise reduction, Adaptive Directionality, Edge Mode+ for instant clarity boosts, and dedicated Music Enhancement. Beyond hearing, the Genesis AI 20 RIC 312 prioritizes the user’s well-being with its integrated Health & Safety Technology, including activity tracking, reminders, and the critical Fall Alert feature, making it a true personal wellness companion.
Designed for reliability and convenience, the slim Receiver-in-Canal (RIC) style is highly discreet, and the use of the standard 312 zinc-air battery provides long-lasting, worry-free performance without the need for daily charging. The robust Pro8 HydraShield™ (IP68+) protection ensures durability, while seamless Direct Streaming from iOS and Android phones and the full control provided by the My Starkey mobile app integrate the device perfectly into modern digital life.
In summary, the Genesis AI 20 RIC 312 is an ideal choice for users with mild to severe hearing loss who seek a reliable, high-performance hearing aid that delivers exceptional clarity, supports a wide range of lifestyle needs, and provides the trusted convenience of standard disposable batteries. It is a powerful, discreet, and intelligently connected solution to restoring the auditory experience. This state-of-the-art device is available exclusively for consultation and fitting at the National Hearing Care Centre in Dhanmondi, Dhaka.
FAQs about Starkey Genesis AI 20 RIC 312 (Non-rechargeable)
Q. Is the Genesis AI 20 RIC 312 suitable for all types of hearing loss? Yes, it is designed for a broad range of hearing loss, from mild to severe, offering flexible amplification with 20 channels and customizable settings to meet various audiological needs.
Q. Does it support smartphone connectivity? Absolutely. It supports seamless direct audio streaming from both compatible iOS and Android phones, allowing for hands-free calls and media playback directly to the hearing aids.
Q. Is the device water or sweat resistant? Yes, the Genesis AI 20 RIC 312 features Pro8 HydraShield™ (IP68+) protection, which provides a high degree of resistance to moisture, sweat, and dust, making it dependable for daily use and active lifestyles.
Q. How many channels does it have? The device features 20 channels and 20 bands for precise, customized sound processing and fine-tuning by a professional.
Q. Where can I get it in Bangladesh? It is available exclusively at the National Hearing Care Centre (NHCC) in Dhanmondi, Dhaka, where professional assessment and fitting services are provided.
Q. Why does this model use a non-rechargeable battery? The Genesis AI 20 RIC 312 uses a standard 312 zinc-air battery to offer users the convenience of long-lasting, disposable power, eliminating the need for daily charging and relying on a standard replacement process.
Q. Does it help reduce background noise in crowded places? Yes. Its Neuro Sound Technology includes Advanced Noise Reduction and Adaptive Directionality features, which work together to filter out unwanted ambient sounds and prioritize speech clarity in busy, noisy environments.
Q. What health features are included? The device integrates Activity and Engagement Tracking, Fall Alert technology for safety, and customizable Reminders for medications or appointments, promoting overall well-being.
Q. Can the settings be adjusted remotely? Yes, through TeleHear Remote Fitting technology, hearing care professionals can securely adjust settings and provide timely support over an online connection, reducing the need for in-person clinic visits.
Q. How do I adjust the volume or change programs? You can adjust settings easily using the multifunction button on the device, through simple Tap Control gestures, or via the comprehensive controls within the My Starkey mobile application.
Q. Is the Genesis AI 20 RIC 312 comfortable to wear all day? Yes, its Receiver-in-Canal (RIC) design is slim, lightweight, and discreet, ensuring optimal comfort and a nearly invisible fit behind the ear for extended daily wear.
Q. Does it help with tinnitus management? Yes, it includes the integrated Multiflex Tinnitus Pro feature, which offers customizable sound therapy signals designed to help mask or manage the perception of tinnitus.
Q. How often should I clean the hearing aids? Daily cleaning with a soft, dry cloth and a brush to clear ports of earwax and debris is recommended to maintain optimal sound quality and device longevity.
Q. Does the device have translation capabilities? Yes, through the My Starkey mobile app, the integrated Translate feature can convert spoken language into text in supported languages, assisting communication with speakers of other languages.
Q. How many professional programs can be set on this device? The Genesis AI 20 RIC 312 can accommodate up to 4 distinct, professionally programmed listening modes tailored to different acoustic environments.
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