Description
Description
The Genesis AI 24 CIC (Wireless) is a nearly invisible, completely-in-canal hearing solution designed to deliver exceptional sound clarity, intelligent adaptability, and all-day comfort for users seeking both high performance and maximum subtlety. Built with modern AI-driven sound processing, this ultra-compact device automatically analyzes surrounding environments and adjusts in real time to enhance speech while reducing background noise, allowing conversations to feel more natural in both quiet and busy settings. Its completely-in-canal design fits securely and deeply within the ear canal, offering an almost invisible appearance while maintaining reliable wireless connectivity for everyday wear. The Genesis AI 24 platform provides precise amplification tailored to individual hearing needs, helping users experience richer sound detail, improved speech understanding, and balanced listening across different environments. Engineered for reliability and ease of use, the Genesis AI 24 CIC (Wireless) combines intelligent technology, ergonomic comfort, and refined acoustic performance to support clearer communication and a more confident listening experience throughout the day.
More about Features
✔ 24 Channels & 24 Bands – The Genesis AI 24 CIC (Wireless) is equipped with 24 channels and 24 bands that allow highly precise sound processing and customization. This advanced configuration enables detailed adjustment across frequencies, helping deliver clearer speech, balanced amplification, and a more natural listening experience tailored to individual hearing needs in various listening environments.
✔ Direct Streaming from iOS & Android Phones – Despite its tiny size, the Genesis AI 24 CIC (Wireless) allows seamless direct streaming from compatible iOS and Android smartphones. Users can enjoy phone calls, music, and media audio transmitted directly to their hearing aids, creating a convenient and immersive listening experience with clear, wireless sound connectivity.
✔ Surface™ Nanoshield (IP68) – Built with Surface™ Nanoshield protection and rated IP68, the Genesis AI 24 CIC (Wireless) is designed to resist moisture, sweat, dust, and daily environmental exposure. This durable protective coating helps safeguard internal components, improving reliability and ensuring long-lasting performance during everyday use.
✔ Neuro Sound Technology with Premium Patient Experience – Powered by advanced Neuro Sound Technology, the Genesis AI 24 CIC (Wireless) intelligently analyzes and adapts to surrounding sound environments to enhance speech clarity and listening comfort. This integrated system works continuously to optimize sound quality and deliver a smooth, natural hearing experience throughout the day.
– Binaural Processing – Processes sound information between both ears for improved spatial awareness and balanced hearing.
– Edge Mode+ with My Starkey mobile app & multifunction button access – Provides quick sound optimization and control through the mobile app or hearing aid button.
– Voice AI – Uses artificial intelligence to enhance speech understanding in conversations.
– Premium Transient Noise Reduction – Reduces sudden sharp noises for more comfortable listening.
– Premium Wind Adaptation – Helps minimize wind interference during outdoor activities.
– Premium Machine Adaptation – Reduces steady background noise from machines and appliances.
– Adaptive Directionality – Focuses on speech from important directions for better clarity.
– Music Enhancement – Preserves the richness and detail of music.
– Auto Experience Manager – Gradually adjusts amplification to help users comfortably adapt to sound.
✔ Health & Safety Technology – The Genesis AI 24 CIC (Wireless) integrates advanced health and safety tools designed to support overall wellbeing alongside better hearing. These intelligent features help users stay active, aware, and connected by monitoring movement, providing helpful alerts, and offering convenient reminders that support a safer and more engaged daily lifestyle.
– Activity and Engagement Tracking – Monitors daily physical and social activity to encourage a more active lifestyle.
– Fall Alert – Detects potential falls and can notify selected contacts for added safety and reassurance.
– Reminders – Provides customizable alerts for medications, appointments, or daily routines.
✔ My Starkey Mobile App for Added Control – The Genesis AI 24 CIC (Wireless) pairs with the My Starkey mobile app, giving users convenient control and personalized adjustments directly from their smartphone. The app provides access to helpful tools that enhance listening, improve accessibility, and allow users to manage their hearing aids easily throughout the day.
– Tap Control – Allows simple tap gestures on the hearing aid to control select functions.
– Smart Assistant – Offers voice-activated assistance for quick adjustments and support.
– Find My Hearing Aids – Helps locate misplaced hearing aids through the connected app.
– Transcribe – Converts spoken conversations into readable text in real time.
– Self Check (with Auto Baseline) – Lets users run a quick performance check of their hearing aids.
– Translate – Assists with language translation during conversations.
– Mask Mode – Enhances speech understanding when people are wearing face masks.
– Hear Share Companion App Compatibility – Allows trusted individuals to assist with remote hearing aid adjustments through the companion app.
✔ Feedback Cancellation – The Genesis AI 24 CIC (Wireless) features advanced feedback cancellation technology that actively monitors and eliminates unwanted whistling sounds before they become noticeable. By continuously analyzing the acoustic environment, the system ensures clearer sound quality, stable amplification, and a more comfortable listening experience during everyday conversations.
✔ Frequency Lowering – Frequency lowering technology helps users hear high-frequency sounds that may otherwise be difficult to detect. By shifting certain high-pitched sounds into a more audible range, the hearing aid improves speech clarity and ensures important sounds such as consonants remain clear and understandable.
✔ REM Target Match – The REM Target Match feature supports precise hearing aid fitting by aligning the device’s amplification output with real-ear measurement targets. This helps ensure that the programmed settings closely match the user’s hearing prescription for accurate and optimized sound performance.
✔ TeleHear Remote Fitting – TeleHear Remote Fitting allows hearing care professionals to adjust and fine-tune hearing aid settings remotely. This convenient feature enables users to receive professional support and personalized adjustments without needing to visit the clinic in person.
✔ Synchronized Ear to Ear User Adjustments – This feature ensures that adjustments made on one hearing aid automatically synchronize with the other. Changes such as volume or program selection remain balanced between both ears, providing a smooth and consistent listening experience.
✔ Starlink Wireless Accessories Compatibility – The Genesis AI 24 CIC (Wireless) is compatible with Starlink wireless accessories that expand the device’s connectivity and functionality. These accessories can enhance listening in challenging environments such as watching television, attending meetings, or participating in group conversations.
✔ Multiflex Tinnitus Pro – Multiflex Tinnitus Pro provides customizable sound therapy designed to help manage tinnitus symptoms. With adjustable sound options tailored to individual needs, the feature can help reduce the perception of ringing or buzzing and support greater listening comfort throughout the day.
✔ Auto Sleep – The Genesis AI 24 CIC (Wireless) includes an intelligent Auto Sleep feature that helps conserve battery power when the hearing aid is not in use. By automatically entering a low-power state during periods of inactivity, the device helps extend daily performance while remaining ready to resume normal operation when needed.
✔ Tonal and Voice Indicators – Tonal and voice indicators provide clear audio cues that inform users about hearing aid status and function changes. These helpful alerts notify users about actions such as program changes, battery status, or connectivity updates, making device operation simple and intuitive.
✔ Automatic Telephone Response – This feature automatically detects when a phone is placed near the ear and adjusts the hearing aid settings for improved call clarity. By optimizing sound processing during phone use, it helps deliver clearer conversations and a more comfortable listening experience.
✔ Programmable Setting for Optimized Streaming Sound Quality – The hearing aid includes programmable settings specifically designed to enhance streaming audio. These adjustments ensure clearer and more balanced sound when listening to phone calls, music, videos, or other digital media streamed directly to the device.
✔ Up to 4 Professional Programs – The Genesis AI 24 CIC (Wireless) supports up to four professionally programmed listening programs. Hearing care professionals can customize these programs to suit different listening environments, allowing users to easily switch between settings for optimal sound performance throughout the day.
Performance in Different Environments
Quiet Environments – Provides a natural and comfortable listening experience by enhancing soft sounds while maintaining a clear and balanced sound profile. The advanced sound processing preserves subtle environmental details and speech nuances, allowing users to enjoy calm surroundings, private conversations, and indoor settings with greater clarity and listening comfort.
Noisy Environments – Utilizes Edge Mode+, Adaptive Directionality, and advanced noise management features to reduce background distractions and highlight speech. This helps users focus on conversations even in busy places such as restaurants, social gatherings, and public spaces where multiple sounds compete for attention.
Outdoor Environments – Adapts automatically to changing outdoor conditions with technologies like wind adaptation and machine noise reduction. These features help minimize wind interference and environmental noise, providing clearer sound and improved comfort during outdoor activities such as walking, traveling, or spending time in open environments.
Music & Entertainment – The dedicated music enhancement feature helps preserve the richness and dynamic range of music. Whether listening to live performances, streaming audio, or watching television, the hearing aid delivers fuller sound quality with improved depth and detail for a more enjoyable entertainment experience.
Group Conversations – Advanced binaural processing and adaptive directionality help the hearing aid focus on multiple speakers in group settings. This improves speech clarity and makes it easier to follow conversations during meetings, family gatherings, or social events where several people may be speaking from different directions.
Suitable for
Individuals with Mild to Severe Hearing Loss – The Genesis AI 24 CIC (Wireless) models are designed to support people with hearing loss ranging from mild to severe. With advanced sound processing and customizable amplification, the device helps users hear conversations more clearly and experience improved sound balance in everyday situations.
Working Professionals and Business Owners – Ideal for professionals who regularly communicate with colleagues, clients, or customers. The device helps improve speech understanding during meetings, phone calls, and workplace discussions, making it easier to stay confident and productive in professional environments.
Older Adults and Retirees – Well suited for older individuals who experience age-related hearing loss. The comfortable completely-in-canal design and intelligent sound adjustments help them follow family conversations, community interactions, and daily activities with greater clarity and ease.
People Living in Busy Urban Areas – Suitable for individuals living in busy Bangladeshi cities where background noise from traffic, markets, and crowds is common. The noise management and directional features help reduce distractions and make conversations easier to understand.
Socially Active Individuals – A good option for people who frequently attend family gatherings, social events, or community activities. The hearing aid helps users follow group conversations more comfortably and stay engaged in social situations.
Availability
Availability – The Genesis AI 24 CIC (Wireless) is available at the National Hearing Care Centre, a specialized hearing care provider located in Dhanmondi, Dhaka. NHCC offers professional hearing assessments, personalized hearing aid consultations, and expert fitting services conducted by trained hearing care professionals. Individuals interested in advanced hearing solutions like the Genesis AI 24 CIC (Wireless) can visit the center to explore its features, receive guidance on suitable hearing technology, and experience customized fittings based on their unique hearing profile. The centre focuses on providing modern hearing care solutions using the latest technology while ensuring that each patient receives attentive and personalized support throughout their hearing journey. For more information about available services and hearing aid models, visitors can explore the official website at http://nationalhearingbd.com/ or locate the clinic through Google Maps at https://g.co/kgs/oKXM3Lx.
Book a Consultation – At National Hearing Care Centre, individuals are encouraged to schedule a professional consultation to determine the most suitable hearing solution for their needs. During a consultation, hearing care specialists conduct a comprehensive hearing evaluation, explain the available technology, and recommend personalized solutions such as the Genesis AI 24 CIC (Wireless) based on lifestyle, hearing level, and listening environments. Patients also receive guidance on device usage, maintenance, and connectivity features to ensure maximum benefit from their hearing aids. Appointments can be conveniently arranged by visiting the official website at http://nationalhearingbd.com/, checking the clinic location via Google Maps at https://g.co/kgs/oKXM3Lx, or contacting the centre directly through WhatsApp at http://wa.me/+8801712522784 for quick assistance, appointment scheduling, and additional information about hearing care services.
Maintenance of Starkey Genesis AI 24 CIC (Wireless)
Regular Cleaning
Clean your Genesis AI 24 CIC (Wireless) hearing aids daily to remove earwax, dust, and moisture that may accumulate during regular use. Use a soft, dry cloth or a specialised hearing aid cleaning tool to gently wipe the surface. Avoid using water, alcohol, or cleaning liquids that could damage the internal components. A small brush can be used carefully to remove debris from the microphone openings and sound outlet.
Proper Storage
When not in use, store the hearing aids in a clean, dry case to protect them from dust, humidity, and accidental damage. Keeping the device in a safe storage case helps maintain its performance and prevents exposure to environmental elements that may affect its functionality.
Moisture Protection
Although the device has protective coating technology, it is still important to keep it away from excessive moisture. Remove the hearing aids before bathing, swimming, or using hair products such as sprays or gels, as these substances may affect the device over time.
Battery and Charging Care
Ensure the disposable zinc-air battery is replaced promptly when power levels are low to maintain consistent performance. Open the battery door when not wearing the hearing aids at night to allow moisture to evaporate and conserve battery life. Always carry spare batteries to ensure uninterrupted use during the day.
Regular Professional Check-ups
Schedule periodic check-ups with a hearing care professional to ensure the hearing aids are functioning correctly. Professional cleaning, performance checks, and occasional adjustments help maintain optimal sound quality and extend the life of the device.
Conclusion
The Genesis AI 24 CIC (Wireless) represents a state-of-the-art solution for individuals seeking a combination of advanced technology, comfort, and a nearly invisible design in a hearing aid. Its AI-driven sound processing, 24 channels and 24 bands, and Neuro Sound Technology provide highly personalized amplification, ensuring clear speech, balanced sound, and adaptability across quiet, noisy, outdoor, and group settings. Coupled with health and safety features like fall alerts and activity tracking, alongside seamless integration with the My Starkey mobile app, the device empowers users to maintain both their hearing and daily well-being. Additional conveniences such as direct smartphone streaming, feedback cancellation, adaptive directionality, and music enhancement enhance everyday experiences, while programmable professional programs allow precise tuning for individual preferences. Designed for reliability, ease of use, and longevity, the Genesis AI 24 CIC (Wireless) supports users from mild to severe hearing loss, making it suitable for professionals, socially active individuals, older adults, and urban dwellers alike. By combining intelligent performance, durable construction, and user-friendly features, this hearing aid offers a comprehensive solution that restores confidence, enriches communication, and improves quality of life for its users.
FAQs about Starkey Genesis AI 24 CIC (Wireless)
Q. Is the Genesis AI 24 CIC (Wireless) suitable for all types of hearing loss?
Yes, this model is designed for individuals with mild to severe hearing loss, offering advanced features and customisable settings to meet a range of hearing needs.
Q. Can the Genesis AI 24 CIC (Wireless) stream audio from smartphones?
Yes, it supports direct streaming from both iOS and Android devices, allowing calls, music, and media to be transmitted directly to the hearing aids.
Q. How does the Genesis AI 24 CIC (Wireless) handle noisy environments?
It uses Edge Mode+, Adaptive Directionality, and advanced noise reduction to minimize background noise and enhance speech clarity in crowded or noisy spaces.
Q. Is the hearing aid comfortable to wear for long periods?
Yes, the completely-in-canal design ensures a secure and discreet fit while maintaining comfort throughout the day.
Q. Does the Genesis AI 24 CIC (Wireless) offer health monitoring features?
Yes, it includes Activity and Engagement Tracking, Fall Alert, and Reminders to support overall health and safety.
Q. Can I control my hearing aids through an app?
Yes, the My Starkey mobile app allows users to adjust settings, access Smart Assistant, find their hearing aids, and use features like Transcribe, Translate, and Mask Mode.
Q. How does it manage feedback and whistling sounds?
The advanced Feedback Cancellation system actively monitors and eliminates unwanted whistling for a clear and comfortable listening experience.
Q. Is the Genesis AI 24 CIC (Wireless) suitable for outdoor environments?
Yes, it features Wind Adaptation and Machine Noise Reduction to maintain clarity and comfort in outdoor and dynamic environments.
Q. Can it help with tinnitus?
Yes, the Multiflex Tinnitus Pro feature provides customizable sound therapy to help manage tinnitus symptoms effectively.
Q. How many professional programs can be set in this hearing aid?
Up to four professional programs can be customized by a hearing care professional for different listening environments.
Q. Does it support remote adjustments by professionals?
Yes, TeleHear Remote Fitting allows hearing care professionals to adjust settings remotely for convenience and precise tuning.
Q. How do I maintain and clean the Genesis AI 24 CIC (Wireless)?
Daily cleaning with a soft cloth or specialized tool is recommended. Avoid water or liquids, and use a small brush to clear debris from the microphone and receiver ports.
Q. Can it synchronize settings between both ears?
Yes, Synchronized Ear to Ear User Adjustments ensures that changes like volume or program selection are mirrored in both hearing aids for consistent sound.
Q. Is it compatible with wireless accessories?
Yes, it works with Starlink wireless accessories to enhance connectivity for activities like watching TV or attending meetings.
Q. How long does the battery last, and how is it replaced?
Battery life depends on usage and features enabled. This model uses disposable zinc-air batteries which should be replaced promptly when power levels decline for reliable performance.
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