Description
Description
The Genesis AI 24 RIC 312 is a state-of-the-art hearing aid designed to deliver crystal-clear sound and adaptive listening in a discreet, behind-the-ear package. Equipped with advanced digital processing, it automatically adjusts to different sound environments, enhancing speech clarity while reducing background noise for a natural listening experience. The slim, receiver-in-canal (RIC) design ensures comfort and invisibility, while the rechargeable 312 battery offers long-lasting performance, minimizing downtime. With intuitive controls and compatibility with smartphone apps, the Genesis AI 24 RIC 312 provides personalized hearing solutions, making it ideal for users seeking a seamless blend of cutting-edge technology, convenience, and comfort in their daily auditory experience.
More about Features
✔ 24 Channels & 24 Bands – The Genesis AI 24 RIC 312 features 24 finely tuned processing channels and bands that allow the hearing aid to precisely analyze and adjust sound frequencies. This advanced sound segmentation enables more accurate amplification, delivering clearer speech, richer environmental sounds, and a highly personalized listening experience across different environments.
✔ Direct Streaming from iOS & Android phones* – Enjoy seamless wireless connectivity with direct audio streaming from compatible iOS and Android smartphones. Users can stream phone calls, music, videos, and other media directly to their hearing aids, transforming them into high-quality wireless earbuds while maintaining clear, balanced sound without the need for additional accessories.
✔ Pro8 HydraShield™ (IP68+) – Designed for durability and reliability, Pro8 HydraShield protection provides enhanced resistance against moisture, sweat, dust, and everyday environmental challenges. With an IP68+ level of protection, the hearing aid remains dependable in a wide range of daily situations, supporting active lifestyles while maintaining consistent performance.
✔ Neuro Sound Technology with Premium Patient Experience – Powered by intelligent sound processing inspired by neural networks, this technology continuously evaluates listening environments and automatically optimizes sound quality. It enhances speech understanding, reduces listening effort, and provides a natural hearing experience tailored to the user’s surroundings.
– Binaural Processing – The hearing aids communicate with each other to process sound as a coordinated system. This synchronized hearing improves spatial awareness, speech clarity, and sound localization, allowing users to better understand conversations and environmental sounds from different directions.
– Edge Mode+ with My Starkey mobile app & multifunction button access – Edge Mode+ provides on-demand sound optimization with a simple tap of the multifunction button or through the My Starkey mobile app. It instantly analyzes the listening environment and applies AI-driven adjustments to improve clarity in challenging sound situations.
– Voice AI – Advanced voice recognition technology prioritizes speech signals and reduces competing background noise. This intelligent processing helps users focus on conversations more easily, especially in complex listening environments like restaurants, meetings, or busy public spaces.
– Premium Transient Noise Reduction – Sudden disruptive sounds such as clattering dishes, door slams, or keyboard typing are automatically detected and softened. This feature improves listening comfort by minimizing harsh noises while maintaining natural environmental awareness.
– Premium Wind Adaptation – Wind noise can interfere with hearing clarity, particularly outdoors. This feature actively detects wind conditions and reduces the impact of wind interference, allowing users to enjoy clearer conversations and environmental sounds in outdoor environments.
– Premium Machine Adaptation – Mechanical and continuous background sounds such as engines, fans, or appliances are intelligently identified and managed. The hearing aid reduces these repetitive noises to improve listening comfort without compromising important speech signals.
– Adaptive Directionality – The microphones automatically adjust their focus depending on the surrounding environment. This directional technology enhances speech from the front while reducing background noise, helping users follow conversations more easily in crowded or noisy places.
– Music Enhancement – Special sound processing settings preserve the richness, depth, and dynamic range of music. Whether listening to live performances or streamed audio, users experience fuller, more natural musical sound without distortion or loss of detail.
– Auto Experience Manager – This adaptive feature gradually adjusts amplification levels over time based on user comfort and listening preferences. It helps new users smoothly adapt to amplification while ensuring a comfortable transition to optimal hearing performance.
✔ Health & Safety Technology – The Genesis AI 24 RIC 312 integrates advanced health and safety features that extend beyond hearing support to promote overall well-being. Built-in sensors and intelligent monitoring help users stay aware of their daily activity levels while offering helpful safety functions designed to support a more confident and connected lifestyle.
– Activity and Engagement Tracking – The hearing aid monitors daily movement and listening engagement to provide insights into physical activity and social interaction. These helpful wellness indicators encourage users to remain active and socially connected while tracking progress through compatible mobile applications.
– Fall Alert – Integrated fall detection technology can identify sudden falls and automatically send alerts to selected contacts through a connected smartphone. This safety feature offers added peace of mind for both users and family members by providing support during potential emergency situations.
– Reminders – Customizable reminders help users stay organized throughout the day. Notifications for medications, appointments, or daily tasks can be delivered directly through the hearing aid system and mobile app, making it easier to maintain routines and important schedules.
✔ My Starkey mobile app for added control – The My Starkey mobile app provides convenient control and personalization directly from a smartphone. Through an intuitive interface, users can easily adjust settings, access helpful tools, and monitor hearing aid performance for a more personalized and connected hearing experience.
– Tap Control – Simple tap gestures on the hearing aid allow users to control key functions such as answering calls, starting media streaming, or activating assistant features. This hands-free control makes daily use more convenient and intuitive.
– Smart Assistant – The built-in Smart Assistant offers helpful guidance and real-time adjustments to improve hearing performance. It can provide tips, answer questions, and optimize hearing settings based on the current listening environment.
– Find my Hearing Aids – This feature helps locate misplaced hearing aids by displaying their last known location through the mobile app. It provides a quick and convenient way to track down devices if they are accidentally left behind.
– Transcribe – The transcription tool converts spoken conversations into text displayed on the user’s smartphone. This feature can be particularly helpful in situations where speech is difficult to hear clearly or when users want additional visual support for conversations.
– Self Check (with Auto Baseline) – Users can run a quick performance check of their hearing aids directly from the app. The system compares current performance with the original baseline measurements to ensure the devices are functioning properly.
– Translate – The translation tool assists in converting spoken language into text in another supported language through the smartphone app. This can be useful when communicating with people who speak different languages.
– Mask Mode – Mask Mode enhances speech clarity when speakers are wearing face coverings. The feature adjusts sound processing to compensate for the acoustic changes caused by masks, helping users better understand conversations.
– Hear Share companion app compatibility – Compatibility with the Hear Share allows trusted family members or caregivers to assist remotely with certain hearing aid settings. This supportive feature helps users receive guidance and minor adjustments without needing an in-person visit.
✔ Feedback Cancellation – The Genesis AI 24 RIC 312 incorporates advanced feedback cancellation technology designed to detect and eliminate unwanted whistling sounds before they become noticeable. By continuously monitoring the acoustic environment, the system prevents feedback loops and maintains stable amplification, ensuring clear, comfortable listening without distracting interruptions.
✔ Frequency Lowering – This feature helps users hear high-frequency sounds that may otherwise be difficult to detect. The hearing aid shifts certain high-pitched sounds into a lower, more audible range, improving the clarity of speech elements such as consonants while maintaining a natural overall sound quality.
✔ 2.4 GHz CROS/BICROS option* – The device supports a 2.4 GHz CROS and BICROS system for individuals with single-sided hearing challenges. This wireless technology transmits sound from the non-hearing side to the better-hearing ear, helping users stay aware of conversations and environmental sounds coming from all directions.
✔ REM Target Match – Real Ear Measurement (REM) Target Match technology ensures precise hearing aid fitting by closely aligning the device’s output with prescribed amplification targets. This accurate calibration helps deliver optimal sound performance based on the user’s individual hearing profile.
✔ TeleHear Remote Fitting – TeleHear technology allows hearing care professionals to remotely adjust hearing aid settings through a secure online connection. This convenient feature reduces the need for in-person clinic visits while ensuring users receive timely support and personalized adjustments from their provider.
✔ Synchronized Ear to Ear User Adjustments – With ear-to-ear synchronization, changes made on one hearing aid are automatically mirrored on the other. This coordinated functionality allows users to adjust volume, programs, or settings more easily while maintaining balanced, consistent sound in both ears.
✔ Ear to Ear Phone Streaming – The Genesis AI 24 RIC 312 supports synchronized ear-to-ear phone streaming that delivers phone call audio simultaneously to both hearing aids. This balanced transmission provides clearer conversations, improved sound stability, and a more natural listening experience while speaking on compatible smartphones.
✔ Starlink Wireless Accessories Compatibility – The hearing aid is compatible with Starkey StarLink Wireless Accessories, enabling users to expand their listening experience through a range of supportive devices. These accessories can enhance television listening, improve remote microphone performance in meetings or classrooms, and provide convenient remote control functionality.
✔ Multiflex Tinnitus Pro – Multiflex Tinnitus Pro is designed to provide relief for individuals experiencing tinnitus. The system delivers customizable sound therapy signals that help mask or manage ringing or buzzing sensations, allowing hearing care professionals to tailor settings according to individual comfort and therapeutic needs.
✔ Auto Sleep – The Auto Sleep feature automatically places the hearing aid into a low-power sleep mode when it is not in use. This intelligent power management helps conserve battery life while ensuring the device is ready to resume full operation when the user begins wearing it again.
✔ Tonal and Voice Indicators – The Genesis AI 24 RIC 312 uses clear tonal and voice prompts to notify users about important device functions and status changes. These audible indicators provide helpful information such as program changes, battery status, or connectivity updates, making everyday operation easier and more intuitive.
✔ Automatic Telephone Response – This feature automatically detects when a phone is placed near the ear and adjusts the hearing aid settings for improved call clarity. By optimizing microphone focus and sound processing during phone use, the device helps deliver clearer, more comfortable telephone conversations.
✔ Programmable Setting for Optimized Streaming Sound Quality – The hearing aid allows hearing care professionals to program dedicated streaming settings that enhance the quality of audio received from connected devices. These optimized configurations ensure balanced sound, improved clarity, and a more enjoyable listening experience during media streaming.
✔ Up to 4 Professional Programs – Users can access up to four professionally programmed listening modes tailored to different environments. These customized programs allow the hearing aid to adapt to various situations such as quiet conversations, noisy surroundings, outdoor settings, or music listening, providing flexible and personalized hearing support.
Performance in Different Environments
Quiet Environments – The Genesis AI 24 RIC 312 delivers a natural and comfortable listening experience in calm settings by enhancing subtle sounds such as soft speech, gentle background noises, and environmental details. Its intelligent sound processing maintains balanced amplification and clear audio without distortion, allowing users to enjoy relaxed conversations and everyday sounds with minimal listening effort.
Noisy Environments – In challenging listening environments, the hearing aid uses advanced technologies such as Edge Mode+, Adaptive Directionality, and Premium Noise Reduction to actively manage surrounding noise. These features prioritize speech signals while reducing distracting background sounds, helping users focus on conversations more easily in busy places like restaurants, social gatherings, and public spaces.
Outdoor Environments – When used outdoors, the hearing aid utilizes Premium Wind Adaptation and environmental sound management to reduce wind interference while preserving important sounds such as speech and traffic awareness. This allows users to maintain clearer conversations and better environmental awareness during walks, travel, or outdoor activities.
Phone Calls and Media Streaming – With direct wireless streaming and ear-to-ear phone audio transmission, the device provides balanced sound to both ears during phone calls and media playback. This synchronized audio delivery improves clarity, reduces listening strain, and creates a more immersive listening experience for calls, music, and video streaming.
Music and Entertainment Settings – Specialized music enhancement processing helps preserve the depth, tonal balance, and dynamic range of music. Whether listening to live performances, television audio, or streamed media, the hearing aid maintains fuller, more natural sound quality without compressing musical details.
Suitable for
Individuals with Mild to Severe Hearing Loss – The Genesis AI 24 RIC 312 models are designed to support people experiencing mild to severe hearing loss, providing flexible amplification and advanced sound processing that improves speech understanding and overall sound clarity across different listening situations.
Older Adults Experiencing Age-Related Hearing Loss – Many older adults in Bangladesh experience gradual hearing decline that affects conversations with family members and participation in social activities. This hearing aid offers intelligent sound adjustments and clear amplification to help seniors communicate more comfortably in daily life.
Professionals and Business Individuals – For working professionals who regularly attend meetings, take phone calls, or communicate in busy office environments, the device provides clear speech enhancement and direct smartphone streaming. This helps users stay connected and productive in workplaces common in cities like Dhaka and Chattogram.
People Living in Busy Urban Environments – In crowded urban areas with traffic noise, markets, and public transport sounds, the hearing aid’s advanced noise management features help reduce background noise while focusing on speech, making conversations easier in Bangladesh’s bustling daily environments.
Tech-Savvy Smartphone Users – Individuals who regularly use smartphones for calls, messaging, and media can benefit from the device’s direct streaming and mobile app control. These features allow convenient adjustment of hearing settings and seamless connectivity with modern digital lifestyles.
Individuals Seeking Health and Safety Support – Users who value additional wellness features such as activity tracking, reminders, and fall alerts may find this hearing aid particularly beneficial, as it combines hearing assistance with supportive health-focused technology for greater everyday confidence.
Availability
Availability – The Genesis AI 24 RIC 312 is available at the National Hearing Care Centre, a specialized hearing care provider located in Dhanmondi, Dhaka. NHCC offers professional hearing assessments, personalized hearing aid consultations, and expert fitting services conducted by trained hearing care professionals. Individuals interested in advanced hearing solutions like the Genesis AI 24 RIC 312 can visit the center to explore its features, receive guidance on suitable hearing technology, and experience customized fittings based on their unique hearing profile. The centre focuses on providing modern hearing care solutions using the latest technology while ensuring that each patient receives attentive and personalized support throughout their hearing journey. For more information about available services and hearing aid models, visitors can explore the official website at http://nationalhearingbd.com/ or locate the clinic through Google Maps at https://g.co/kgs/oKXM3Lx.
Book a Consultation – At National Hearing Care Centre, individuals are encouraged to schedule a professional consultation to determine the most suitable hearing solution for their needs. During a consultation, hearing care specialists conduct a comprehensive hearing evaluation, explain the available technology, and recommend personalized solutions such as the Genesis AI 24 RIC 312 based on lifestyle, hearing level, and listening environments. Patients also receive guidance on device usage, maintenance, and connectivity features to ensure maximum benefit from their hearing aids. Appointments can be conveniently arranged by visiting the official website at http://nationalhearingbd.com/, checking the clinic location via Google Maps at https://g.co/kgs/oKXM3Lx, or contacting the centre directly through WhatsApp at http://wa.me/+8801712522784 for quick assistance, appointment scheduling, and additional information about hearing care services.
Maintenance of Starkey Genesis AI 24 RIC 312 (rechargeable)
Regular Cleaning
Clean your Genesis AI 24 RIC 312 daily to remove dirt, earwax, and moisture. Use a soft, dry cloth or a specialized hearing aid cleaning tool to gently wipe the surface. Avoid liquids or harsh cleaning agents that can damage the electronics. For deeper cleaning, use a small brush or pick to carefully remove debris from the receiver, microphone ports, and vents.
Battery and Charging Care
Ensure the rechargeable battery is charged regularly using the provided charging dock or cable. Avoid overcharging or exposing the device to extreme heat while charging. For models with replaceable batteries, replace them promptly when performance declines to maintain consistent sound quality.
Moisture Protection
Although the device features Pro8 HydraShield™ (IP68+) protection, it is recommended to avoid prolonged exposure to water or high humidity. Remove the hearing aids before showering or swimming, and store them in a dry case or dehumidifier overnight to extend their lifespan.
Regular Professional Checkups
Schedule periodic visits to your hearing care professional to check the device’s performance, clean internal components, and update software or firmware. Regular professional maintenance ensures optimal sound quality, reliable operation, and longevity of the hearing aids.
Safe Storage
When not in use, store your hearing aids in a protective case away from children, pets, and extreme temperatures. Keep them out of direct sunlight and avoid placing heavy objects on top of the devices to prevent damage.
Conclusion
In conclusion, the Genesis AI 24 RIC 312 stands out as a sophisticated hearing solution that combines innovation, comfort, and usability in a single device. Its intelligent sound processing ensures that users experience exceptional clarity and balanced audio in any environment, while the discreet RIC design and lightweight form factor make it comfortable for extended wear. The device’s rechargeable 312 battery and seamless smartphone connectivity provide convenience and modern functionality, allowing users to tailor their hearing experience with ease. Ultimately, the Genesis AI 24 RIC 312 represents a reliable and advanced choice for those seeking a hearing aid that enhances daily life, restores confidence, and delivers a truly personalized auditory experience.
FAQs about Starkey Genesis AI 24 RIC 312 (Rechargeable)
Q. Is the Genesis AI 24 RIC 312 suitable for all types of hearing loss?
Yes, this model is designed for individuals with mild to severe hearing loss, offering advanced features and customizable settings to meet a range of hearing needs.
Q. How long does the battery of Genesis AI 24 RIC 312 last?
The rechargeable 312 battery provides up to 20 hours of continuous use on a single charge, depending on usage and environmental conditions.
Q. Can I adjust the settings myself?
Yes, the hearing aid features intuitive controls and is compatible with smartphone apps, allowing users to personalize volume, programs, and sound profiles.
Q. Is the device water or sweat resistant?
The Genesis AI 24 RIC 312 is designed to withstand daily moisture exposure, including sweat and light rain, but it should not be submerged in water.
Q. How discreet is the Genesis AI 24 RIC 312?
Its receiver-in-canal (RIC) design is slim and lightweight, making it nearly invisible behind the ear while providing optimal sound delivery.
Q. Does it reduce background noise?
Yes, advanced noise reduction technology filters out unwanted ambient sounds, enhancing speech clarity in noisy environments.
Q. Is it compatible with smartphones?
Yes, it works with both iOS and Android devices through a dedicated app, enabling remote control and personalized adjustments.
Q. Can the Genesis AI 24 RIC 312 be used in both ears?
Yes, it can be fitted in either the left or right ear, and binaural setups are possible for a balanced hearing experience.
Q. How often do I need to recharge it?
Most users find that charging overnight is sufficient for full-day use, while quick charging options can provide additional hours when needed.
Q. Can it handle different listening environments automatically?
Yes, the device features adaptive sound processing that adjusts automatically to environments such as quiet rooms, noisy streets, or crowded spaces.
Q. Is the Genesis AI 24 RIC 312 comfortable to wear?
Yes, the lightweight design and soft silicone tips ensure all-day comfort without irritation or pressure.
Q. Does it come with a warranty?
Yes, it typically includes a manufacturer’s warranty covering defects in materials and workmanship, with details varying by retailer.
Q. Can it help with tinnitus?
Yes, certain programs in the Genesis AI 24 RIC 312 provide sound therapy features that may help mask or reduce the perception of tinnitus.
Q. How do I clean and maintain the device?
Regular cleaning of the ear tips and receiver, along with storing it in a dry case when not in use, helps maintain performance and longevity.
Q. Is it suitable for children or only adults?
While primarily designed for adults, it can be fitted for teenagers under audiologist guidance, but pediatric-specific models are recommended for younger children.
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